Team Lead Tele-sales Support

2 months ago


Abu Dhabi, United Arab Emirates Networx Full time

Key Responsibilities:System Setup: Configure Dialer (CRM) software for team use.Training: Onboard and train new team members.Quality Assurance: Conduct regular quality analysis to maintain high service standards.VIP Customer Engagement: Engage with VIP users for feedback, upselling, new product signups, and retention.Team Management: Effectively handle escalations, daily reporting, and manage team incentives.Recruitment Support: Assist in the hiring process for new team members.Required Qualifications:Bachelor's or Master's degree in any field.Exceptional communication skills in both English and Hindi.


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