Housekeeping Manager

1 week ago


Dubai, United Arab Emirates fairmont hotel dubai Full time
  • Assist in the administration and management of the Laundry and Housekeeping operation.
  • Ensure the highest levels of guest service through the application of all our hotels and its Core standards and standard operating policies.
  • Conduct regular inspections of guest rooms.
  • Responsible to train supervisors and fulfill training role in the absence of the trainer.
  • Handle guest complaints and follow through on required actions.
  • Manages supervisors and ensures productive, proactive work ethic is maintained and illustrated to staff at all times.
  • Conducts all VIP room inspections, prior to inspection by Executive Housekeeper.
  • Involvement in special projects associated within the housekeeping and laundry scope of responsibilities.
  • Ensure lost and found procedures are followed through accurately and consistently.
  • Maintain a close working relationship with the Engineering and Front Office departments.
  • Ensure the highest standards of cleanliness, maintenance and safety are achieved in the department and throughout the hotel.
  • Ensure a progressive environment is created and maintained that affords employees the opportunities for job fulfillment within our hotels.
  • Assist in maximizing hotel profitability by properly managing expenses, labor and other material resources.
  • To be health & safety conscious and actively involved in maintaining a safe work environment.
  • Organizes and ensures accuracy of regular inventories and analysis of losses.
  • To assist in scheduling & planning of departmental rosters, departmental orientation colleagues and training schedules.
  • Understands and is aware of all fire and safety procedures as well as occupational health and safety.

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