Owner Relations Agent

3 weeks ago

Dubai, United Arab Emirates Precision Hire Solution Full time

Deluxe Holiday Homes is Dubais leading vacation rental management firm boasting a comprehensive suite of services that spans across vacation rentals property management real estate brokerage and more. With a commitment to innovation professionalism and excellence we manage over 680 properties and employ a dedicated team of over 240 professionals.


About the Role:
As a Owner Relations Agent at Deluxe Holiday Homes you will be responsible for maintaining positive relationships with property owners ensuring their needs are met and coordinating communication between owners and our team.


Responsibilities:

  • Address a wide range of inquiries from property owners covering financial matters utility services expenses payouts banking procedures listings portal functionality pricing structures availability property inventory and access card management.
  • Provide owners with thorough and precise information ensuring clarity and accuracy in responses.
  • Handle inquiries and concerns promptly and courteously via phone calls and messaging platforms.
  • Respond to owner queries via email in a timely manner maintaining a professional tone and addressing all aspects of their inquiries.
  • Log unresolved queries generate tickets and ensure timely followup to ensure all owner concerns are addressed efficiently.
  • Gather pertinent information from potential property owners facilitating the acquisition process.
  • Utilize platforms like HubSpot to record and manage deals and relevant information effectively.
  • Coordinate with various departments to fulfill owner requests collaborating closely with maintenance housekeeping reservations inventory operations and other relevant teams to resolve issues promptly.
  • Manage the escalation process for unresolved issues ensuring a swift and satisfactory resolution.
  • Generate detailed reports summarizing owner interactions and issue resolutions providing insights for continuous improvement.
  • Adapt to evolving responsibilities as required by the role and organizational needs remaining flexible and proactive in addressing challenges.
  • Fulfill any additional duties assigned by management contributing to the overall efficiency and effectiveness of owner relations operations.


Benefits


  • Competitive salary Package;
  • Medical Insurance Plan;
  • Air Ticket Allowance;
  • Comprehensive training and support;
  • A dynamic and supportive working environment;
  • A great working environment;


Requirement:

  • Bachelor degree or related field of study
  • Excellent communication skills both verbal and written.
  • Strong customer service orientation with the ability to handle inquiries professionally.
  • Proficiency in using CRM software like HubSpot or similar platforms.
  • Ability to multitask prioritize and work under pressure.
  • Collaborative attitude and willingness to work with crossfunctional teams.
  • Attention to detail and problemsolving skills.
  • Previous experience in a similar role or industry is advantageous.


If youre passionate about fostering strong owner relations and are interested in joining our team at Deluxe Holiday Homes we invite you to apply and embark on this journey together

This job has been sourced from an external job board.
More jobs on

  • Owner Relations Agent

    2 weeks ago

    Dubai, United Arab Emirates Precision Hire Solution Full time

    Deluxe Holiday Homesis Dubais leading vacation rental management firmboasting a comprehensive suite of services that spans acrossvacation rentals property management real estate brokerage andmore. With a commitment to innovation professionalism andexcellence we manage over 680 properties and employ a dedicatedteam of over 240professionals. About theRole: As...

  • Agent Relations Executive

    1 month ago

    Dubai, United Arab Emirates Tiger group Full time

    We are seeking a motivated and customer-oriented Agent Relation Executive to join our dynamic team. As an Agent Relation Executive, you will play a crucial role in maintaining positive relationships with our agents and ensuring their satisfaction. Your primary responsibility will be to provide exceptional support to our network of agents and assist them in...

  • Real Estate Agent

    1 week ago

    Dubai, United Arab Emirates HAVN Lifestyle Getaways Full time

    Are you a motivated and results-driven real estate professional looking for an exciting opportunity in the short-term rental market? Look no further! HAVN is seeking talented Real Estate Agents to join our team and help us grow our property portfolio for short-term rentals. **Position: Real Estate Agent - Short-Term Rentals** **Location:...

  • Real Estate Agent

    1 week ago

    Dubai, United Arab Emirates Otto Full time

    We are looking for a professional Real Estate Agent to be an intermediary between sellers and buyers. Real Estate Agent responsibilities include marketing listings and providing guidance to buyers and sellers. This is a great opportunity for someone looking to grow their career in real estate. **Responsabilities**: - Present purchase offers to sellers for...

  • Real Estate Agent

    1 month ago

    Dubai, United Arab Emirates Better livings real estate brokers Full time

    **Real Estate Agent Responsibilities**: - Present purchase offers to sellers for consideration. - Negotiate prices or other sales terms. - Compare a property with similar properties that have recently sold to determine its competitive market price. - Appraise property values. - Advise clients on market conditions, prices, mortgages, legal requirements, and...

  • Owners Association Manager

    4 weeks ago

    Dubai, United Arab Emirates Al Seeb Properties LLC Full time

    Job Title: Owners Association Manager Location: Dubai, United Arab Emirates Job Description: As an Owners Association Manager, you will be responsible for overseeing the effective management and administration of multiple owners associations within Dubai. Your primary objective will be to ensure the smooth operation, financial stability, and overall...

  • Owners Association Manager

    1 week ago

    Dubai, United Arab Emirates Al Mothaberon Building Constraction (SEDCO) Full time

    Job Description: As an Owners Association Manager, you will be responsible for overseeing the effective management and administration of multiple owners associations within Dubai. Your primary objective will be to ensure the smooth operation, financial stability, and overall satisfaction of the association members. This role requires a proactive and...

  • Real Estate Agent

    2 weeks ago

    Dubai, United Arab Emirates Golden Palace Real Estate Full time

    real estate Agent job description The daily duties of a real estate agent include marketing and listing property, working directly with homeowners and buyers, and helping various parties with paperwork. **Real Estate Agent Responsibilities**: - Present purchase offers to sellers for consideration. - Negotiate prices or other sales terms. - Compare a...

  • Guest Relations Agent

    4 weeks ago

    Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: Guest Relations Agent (Full time #538986) **Property / Office**: Mandarin Oriental Jumeira, Dubai **Location**: Dubai, United Arab Emirates **Responsibilities**: - Help the Assistant Guest Relations Manager to inspect all VIPs rooms prior to arrival and ensure all requests are met. - Help the Assistant Guest Relations Manager to meet and...

  • Real Estate Agent

    1 month ago

    Dubai, United Arab Emirates HABICO PROPERTIES Full time

    We are currently hiring Real estate agents with **50% to commission base** on all real estate transactions. Experience: minimum: 1 year (preferred) **NOTE: This job is commissioned base full-time job and not offering any Fixed salary.** Job Role and Responsibilities - Calling active owner/tenants to encourage their property for listing, rental and sales. -...

  • Reservations Agent

    1 month ago

    Dubai, United Arab Emirates Grand Hyatt Full time

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.The Reservations Agent is responsible to assist the Director of Reservations in managing the Reservations Department and work closely with...

  • Property Agent

    1 month ago

    Dubai, United Arab Emirates Aspect Global Real Estates LLC Full time

    avingWe are looking for Professional Real Estate Agent who can assist clients in buying, selling, and renting properties. Real estate agent roles and duties include interfacing with clients, acting as a go-between for buyers and sellers and performing administrative, research and marketing tasks & h good knowledge of Market. **Responsibilities**: - Present...

  • Real Estate Agent

    1 month ago

    Dubai, United Arab Emirates Ardin Realty Brokers Full time

    **Full Job Description** **Position: Real Estate Sales Agent** We are looking for Experience Real Estate Agents to join the team. **Roles and Responsibilities**: - Talking to owners with a view to leasing or selling their property. - Listing and marketing properties for sale or rent. - Perform comparative market analysis to estimate property value. -...

  • Guest Relations Agent

    1 day ago

    Dubai, United Arab Emirates Hilton Full time

    A Guest Relations Agent with Hilton Hotels and Resorts is responsible for greeting Guests and serving the needs of Guests who patron the food and beverage facilities at the hotel. **What will it be like to work for this Hilton Worldwide Brand?** One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic...

  • Real Estate Agent

    1 month ago

    Dubai, United Arab Emirates Best Capital Properties Full time

    Real Estate Agent (FULL TIME JOB) **Job Description**: We are looking for a professional Real Estate Agent to be an intermediary between sellers and buyers. Real Estate Agent responsibilities include marketing listings and providing guidance to buyers and sellers. **Requirements**: - Must have a minimum of 1 year of experience in the same Agency under....

  • Executive - Owner Privileges

    3 days ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in...

  • Business Development Agent

    1 month ago

    Dubai, United Arab Emirates Etagi Real Estate Full time

    Dear All, Kindly be informed that i am currently looking for a Business Development agent / Holiday homes. **Responsibilities**: - Lead the end-to-end process of identifying, approaching, and onboarding property owners to our holiday homes management services. - Develop innovative strategies to attract and convince property owners to partner with us. -...

  • Real Estate Agent

    1 month ago

    Dubai, United Arab Emirates Ardin Realty Brokers Full time

    **Full Job Description** **Position: Real Estate Sales Agent** We are looking for Experience Real Estate Agents to join the team. **Roles and Responsibilities**: - Talking to owners with a view to leasing or selling their property. - Listing and marketing properties for sale or rent. - Perform comparative market analysis to estimate property value. -...

  • Real Estate Agent

    2 months ago

    Dubai, United Arab Emirates Ardin Realty Brokers Full time

    **Full Job Description** **Position: Real Estate Sales Agent** We are looking for Experience Real Estate Agents to join the team. **Roles and Responsibilities**: - Talking to owners with a view to leasing or selling their property. - Listing and marketing properties for sale or rent. - Perform comparative market analysis to estimate property value. -...

  • Real Estate Agent

    4 weeks ago

    Dubai, United Arab Emirates Ardin Realty Brokers Full time

    **Full Job Description** **Position: Real Estate Sales Agent** We are looking for Experience Real Estate Agents to join the team. **Roles and Responsibilities**: - Talking to owners with a view to leasing or selling their property. - Listing and marketing properties for sale or rent. - Perform comparative market analysis to estimate property value. -...