Director IT Operations

3 weeks ago

Dubai, United Arab Emirates Concentrix Full time
About the job

Job Title:

Director, IT Operations

Job Description

Your Journey at Concentrix + Webhelp Starts Here:

At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.

We cannot achieve this vision without you

If you have an interest in improving our performance for the world’s best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.

  • Are you ready to reimagine the world?
  • Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
  • Are you bold in your decisions, and do you have contrarian views on how to run a business?

Concentrix + Webhelp provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.

We’re a remote-first company looking for the absolute best talent in the world.

Essential Functions/ Core Responsibilities

You will report to Sr Director for IT Latam Operations

  • Meet Regional team and requirements and secure approval from global ITS organizations.
  • Accountable to enforce the ITS governance standards
  • Responsible for end-to-end ITS delivery
  • Resolve Internal Client Escalations of ITS Issues across geographies and time zones.
  • Manage Expansion and Transition simultaneously.
  • Complete the ongoing transition and delivery management of ITS based projects to support industry and regulatory compliance.
  • Lead enterprise asset management for all ITS assets including hardware and software inventory, patch management, in the assigned geography.
  • Manage asset refresh practices, surplus utilization approaches, and license compliance programs to utilize capital and operating funds together with Finance.
  • Evolve incident management practices to lead the resolution and communications surrounding key incidents within the enterprise.
  • Manage all clients/user's escalation in resolving Services issues.
  • Manage Clients ITS local relationship related to Projects, Services Changes and Security compliance.
  • Accountable to recommend the best Solution to meet the client requirements and the Global ITS guidance.
  • Accountable to manage the local and the Global priorities. Capable to work in a cross-functional and matrixed structure.

  • Operations Supply Chain Director- Baker Hughes- Dubai- UAE

    2 weeks ago

    dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Operations Supply Chain Director, Baker Hughes, Dubai, UAE Posted on: 4/25/2023Operations Supply Chain Director, Baker Hughes, Dubai, UAE Responsibilities, authorities and accountabilities Ability to present a clear and compelling vision on strategy, business and support of own unit.Persuades senior business management to change structures, roles, ways of...

  • Director of Operations

    2 months ago

    Dubai, United Arab Emirates Charterhouse Middle East Full time

    As the Director of Operations, this role is pivotal in ensuring the seamless functioning of the hotel's various departments. Responsibilities will involve overseeing day to day operations, implementing strategic initiatives, and upholding the highest standards of guest satisfaction.In addition, the Director will provide leadership and oversight of key...

  • Director of Operations

    5 days ago

    Dubai, Dubai, United Arab Emirates Charterhouse Middle East Full time

    As the Director of Operations, this role is pivotal in ensuring the seamless functioning of the hotel's various departments. Responsibilities will involve overseeing day to day operations, implementing strategic initiatives, and upholding the highest standards of guest satisfaction. In addition, the Director will provide leadership and oversight of key...

  • Director of Operations

    3 weeks ago

    Dubai, United Arab Emirates Charterhouse Middle East Full time

    As the Director of Operations, this role is pivotal in ensuring the seamless functioning of the hotel's various departments. Responsibilities will involve overseeing day to day operations, implementing strategic initiatives, and upholding the highest standards of guest satisfaction.In addition, the Director will provide leadership and oversight of key...

  • Director of Operations

    2 months ago

    Dubai, United Arab Emirates Charterhouse Middle East Full time

    As the Director of Operations, this role ispivotal in ensuring the seamless functioning of the hotel'svarious departments. Responsibilities will involve overseeing dayto day operations, implementing strategic initiatives, andupholding the highest standards of guestsatisfaction.In addition, the Director willprovide leadership and oversight of key...

  • Director of Operations

    3 weeks ago

    Dubai, United Arab Emirates Charterhouse Middle East Full time

    As the Director of Operations, this role ispivotal in ensuring the seamless functioning of the hotel'svarious departments. Responsibilities will involve overseeing dayto day operations, implementing strategic initiatives, andupholding the highest standards of guestsatisfaction.In addition, the Director willprovide leadership and oversight of key...

  • Operations Director

    4 weeks ago

    dubai, United Arab Emirates RATP Dev Middle East Full time

    RATP Dev Middle East & North Africa (MENA) invite senior Operations experts with a solid background in metro or tram network transportation to express their interest in opportunities with us in the MENA region by applying to this advertisement. We have a regional office based in Dubai but our core business as a leading global transportation operator is...

  • Operations Director

    3 weeks ago

    dubai, United Arab Emirates RATP Dev Middle East Full time

    RATP Dev Middle East & North Africa (MENA) invite senior Operations experts with a solid background in metro or tram network transportation to express their interest in opportunities with us in the MENA region by applying to this advertisement. We have a regional office based in Dubai but our core business as a leading global transportation operator is...

  • Operations Director

    5 days ago

    Dubai, Dubai, United Arab Emirates Asterix Communications Full time

    Salary:AED 70, ,000 Per MonthAbout the Company:Charterhouse is working with a reputable investment firm that occupies a prominent market position, specializing in real estate and construction operations across the Middle EastPosition: Operations DirectorOur client is looking to hire an Operations Director to head up all aspects of the property management...

  • Operations Director

    2 months ago

    dubai, United Arab Emirates Mackenzie Jones Full time

    Our client is a privately owned investment business based in Dubai with a diverse range of projects and businesses in it's growing portfolio. As part of their rapid growth they are currently looking to hire an Operations Director to work with the Group CEO to oversea operations activities within it's business units and shared services units.The job holder...

  • Operations Director

    3 weeks ago

    dubai, United Arab Emirates Mackenzie Jones Full time

    Our client is a privately owned investment business based in Dubai with a diverse range of projects and businesses in it's growing portfolio. As part of their rapid growth they are currently looking to hire an Operations Director to work with the Group CEO to oversea operations activities within it's business units and shared services units.The job holder...

  • Operations Director

    5 days ago

    Dubai, Dubai, United Arab Emirates RATP Dev Middle East Full time

    RATP Dev Middle East & North Africa (MENA) invite senior Operations experts with a solid background in metro or tram network transportation to express their interest in opportunities with us in the MENA region by applying to this advertisement. We have a regional office based in Dubai but our core business as a leading global transportation operator is...

  • Operations Director

    3 weeks ago

    dubai, United Arab Emirates RATP Dev Middle East & North Africa Full time

    IntroductionRATP Dev Middle East & North Africa (MENA) invite senior Operations experts with a solid background in metro or tram network transportation to express their interest in opportunities with us in the MENA region by applying to this advertisement. We have a regional office based in Dubai but our core business as a leading global transportation...

  • Operations Director

    4 weeks ago

    dubai, United Arab Emirates RATP Dev Full time

    IntroductionRATP Dev Middle East & North Africa (MENA) invite senior Operations experts with a solid background in metro or tram network transportation to express their interest in opportunities with us in the MENA region by applying to this advertisement. We have a regional office based in Dubai but our core business as a leading global transportation...

  • Director – Operations

    1 month ago

    Dubai, Dubai, United Arab Emirates Charterhouse UAE Full time

    Charterhouse is collaborating with a well-known investment firm that holds a strong position in the market, specializing in real estate and construction activities across the Middle East. The firm is in search of a Director of Operations to oversee all operations within the property management division.This role offers a fantastic opportunity to join a...

  • Director – Operations

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Charterhouse UAE Full time

    Charterhouse is collaborating with a well-known investment firm that holds a strong position in the market, specializing in real estate and construction activities across the Middle East. The firm is in search of a Director of Operations to oversee all operations within the property management division.This role offers a fantastic opportunity to join a...

  • Director of Operations

    3 weeks ago

    dubai, United Arab Emirates Jobot Full time

    Job DetailsWe are seeking a dynamic and experienced Director of Operations to join our leadership team. The successful candidate will oversee our organization's ongoing operations and procedures, drive extensive and sustainable growth, and ensure the company's operational activities align with our business goals. This is a key leadership role requiring a...

  • Director of Operations

    3 weeks ago

    dubai, United Arab Emirates Jobot Full time

    Job DetailsWe are seeking a dynamic and experienced Director of Operations to join our leadership team. The successful candidate will oversee our organization's ongoing operations and procedures, drive extensive and sustainable growth, and ensure the company's operational activities align with our business goals. This is a key leadership role requiring a...

  • Director of Operations

    5 days ago

    Dubai, Dubai, United Arab Emirates Hyatt Place Full time

    SummaryYou will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Operations is responsible to function as the Business Manager and a Marketing Specialist for the Food and Beverage Department, to ensure...

  • Director of Operations

    2 weeks ago

    Dubai, United Arab Emirates Hyatt Place Full time

    SummaryYou will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Operations is responsible to function as the Business Manager and a Marketing Specialist for the Food and Beverage Department, to...