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FB Server

2 months ago

Dubai, United Arab Emirates IHG Hotels & Resorts Full time


The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day-to-day

  • Provides customer service in accordance to standard operating procedures
  • Clears and sets up tables
  • Anticipates guests needs by following service behaviour
  • Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
  • Assists in the maintenance of service equipment
  • Monitor standards of guest facilities and services
  • Control stock and monitor security procedures
  • Maintain cleanliness of the outlet, side stations
  • Perform any reasonable tasks as instructed by Manager
  • Report to superior any damaged / defective equipment
  • Work carefully to minimize breakage

What We Need From You

  • Great communication skills
  • Ability to work in a team and in different functions
  • Warm and inviting personality
  • Ability to think calmly under pressure
  • Willingness to learn open-mindedly
  • Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you
  • Passion of food and curiosity
  • Basic organisation skills in restaurant operation

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