Housekeeping Order Taker

3 weeks ago


Dubai, United Arab Emirates ALL - Accor Live Limitless Full time
  • To report for duty punctually wearing the correct uniform and name badge at all times.
  • To answer the telephone as per the hotel standard.
  • To run various status reports in order to do opening shift.
  • To review the log book for any special request and instructions.
  • To keep track room status: OO, VC, OC, Q-rooms, OS & VD.
  • To coordinate VIP room, make up rooms and rush rooms.
  • To monitor and issuance of various keys: master keys, floor master keys, pantry keys and mobile phones.
  • To log all lost & found items.
  • To maintain filling system.
  • To inform security of any emergency brought to housekeeping attention.
  • To update room status whenever required.
  • To respond promptly and polite to any request from guest. Details to be logged in the log book.
  • To maintain high standard of hotels policies relating to fire, health, safety, hygiene and sanitation at all times.
  • To know fire and safety rules of the hotel.
  • Occupational Health and Safety Responsibilities
  • Ensure all OH&S legislation, policies and procedures are adhered to

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