Front Desk Agent

4 weeks ago


Abu Dhabi, United Arab Emirates Alrawdah University College Full time

Job Description

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure

• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed

• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests

• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries



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