Contact Center Quality Assurance QA

Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates..The QA will monitor inbound and outbound calls, chat and email responses..Track customer service and conformity as per company policies and procedures.The individual will assist in developing, creating, and implementing call center...

· Contact Center Quality Assuranceis responsible for assessing the quality of the performance of thecall center associates.· The QA willmonitor inbound and outbound calls, chat and emailresponses.· Track customer serviceand conformity as per company policies andprocedures· The individual willassist in developing, creating, and implementing call...

Service Quality Officer - Contact Center - Air Arabia Service Quality Officer - Contact Center - Air ArabiaAssists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the...

Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the process flow and working environment.Contributes in developing, implementing, and enforcing the Service Quality...

1- Service Quality Officer – Contact CenterJob: Full TimeLocation: Sharjah, UAEJob Responsibilities:Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the process...

**QUALITY ASSURANCE CRRRDINATOR-** **FEMALES ONLY** **Job description**: A Medical Center in Sharjah is looking for Quality Assurance Coordinator with Excellent communication skills in Arabic and English. Their duties include: Ensures the policies and procedures are monitored and updated to include regulatory changes. Regularly reports to the Management...

Assists in conducting marketresearches, benchmark, calibration sessions and surveys toidentify/implement trends and best practices in service qualitymanagement; sets the quality standards based on best practices andbusiness needs to enhance the process flow and workingenvironment.Contributesin developing, implementing, and enforcing the Service...

**A Pharma & Medical Device Karachi base Company urgently required**: **“Quality Assurance Manager”** **Qualification: MSc Chemistry/Pharm D/M Phil** Experience: 10 to 15 years. - Responsible for managing quality aspects within area of responsibility and to ensure that the Regulatory compliance with cGMP the Quality Assurance Agreement, regulatory...

Service Quality Officer – French Speaker Jobs in SharjahFor More Top Organization Jobs Click HereDescription:We are looking for an experienced Quality Officer to take overall responsibility for film and television show production:/Job Responsibilities:Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement...

Establish Project Quality team and organization, develop Project Quality Plan, identify key procedures and monitor implementation.Preparation of project quality plan with details on quality practices, resources and sequence of activities relevant to a particular contract/project.Review /approve Quality Audit schedule for each project encompassing the...

Identify, document, and track defects using designated tools. Work with development teams to resolve issues.Conduct regression testing to ensure previously identified defects have been resolved and new features function correctly.Develop and execute automated test scripts using appropriate tools and frameworks.Collaborate with developers, product managers,...

Main Accountabilities: Quality Assurance - Cooperates and works with production sections on day-to-day basis - Evaluates each case thoroughly to assure correct product per JD & E- Proof specification - Performs quality control inspections of products manufactured during the different production process cycle according to the company’s quality standard -...

1- Quality Assurance EngineerJob: Full TimeLocation: Sharjah, UAEDescription:To execute, monitor and follow up on Quality Assurance audit plans and reviews and surveillance as directed by “Quality Assurance Manager”.Follow up on corrective measures in line with Air Arabia quality standards and GCAA/CAA and regulatory bodies’ requirements to ensure...

Quality Assurance Engineer Jobs in Sharjah | Air Arabia CareersJob Responsibilities:Maintains the Quality Assurance System adopted for internal procedures, processes and products audits, surveillance and spot checks in accordance with GCAA/CAA/CARs/IOSA/EASA standards and requirements.Participates in updatingand communicating the regulations of GCAA/CAA in...

**Position Summary**: The QC/QA & HSE Officer will be responsible for ensuring that company products and services meet customers’ requirements and expectations while also ensuring compliance with all local rules and relevant health, safety, and environmental regulations. **Business Industry**: Manufacturing & Engineering **Location**: Sharjah, UAE **Main...

Quality Assurance Manager Jobs in Sharjah | Air Arabia CareersJob Responsibilities:Leads the “Quality Assurance” team and operational activities ensuring all are as per standards, rules and regulations required by the respective civil aviation authority, manufacturer’s manuals, and the airline’s adopted policies and procedures with focus on safety,...

**QUALITY CONTROL AGENT** We are seeking a highly motivated and experienced Quality Assurance Agent (Arabic Speaker) to work in a Medical Centre in Sharjah. **Responsibilities**: - Verifying and inspecting patient’s file to meet up the MOH standards and sending it to the Riayati. - Performing inspection for services and procedures that done at DMC and...

Establish Project Quality team and organization, develop Project Quality Plan, identify key procedures and monitor implementation.Preparation of project quality plan with details on quality practices, resources and sequence of activities relevant to a particular contract/project.Review /approve Quality Audit schedule for each project encompassing the...

Identify, document, and track defects using designated tools. Work with development teams to resolve issues. Conduct regression testing to ensure previously identified defects have been resolved and new features function correctly. Develop and execute automated test scripts using appropriate tools and frameworks. Collaborate with developers, product...

-Cooperates and works with production sections on day-to-day basis-Evaluates each case thoroughly to assure correct product per JD & E- Proof specification- Performs quality control inspections of products manufactured during the different production process cycle according to the company’s quality standard- Communicates with colleagues and managers in a...