FB Captain

3 weeks ago


Abu Dhabi, United Arab Emirates IHG - INTERCONTINENTAL HOTELS GROUP Full time
  • Demonstrate service attributes in accordance with industry expectations and company standards including:
  • Being attentive to guests.
  • Accurately and promptly fulfilling guest’s requests.
  • Anticipate guest’s needs.
  • Maintain a high level of knowledge which affects the guest experience.
  • Demonstrating a ‘service’ attitude.
  • Taking appropriate action to resolve guest complaints.
  • Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers.

QUALIFICATION

  • High school or college graduate
  • Minimum of 2 years experience in the same field
  • Good communication skills
  • Willing to work on shifting schedule

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