Service Reception Manager
1 week ago
- Receive customers in a professional manner providing them with accurate and timely information on their service needs.
- Accurately inform Service Advisors of customer needs and record information accordingly.
- Provide excellent customer service and monitor the customer contract. Ensure Service Advisors call the customers to enquire on arrival delays and rebook the service if requested.
- Organize and manage the shuttle service and accurately maintain the log of the service. Maintain log books for courtesy cars.
- Effectively handle customer complaints. Patiently address issues and discuss the same with the Service Advisors.
- Ensure service advisors follow the process in receiving/ delivering vehicles.
- Follow up on repeat complaints with the workshop to ensure the problem is effectively resolved.
- Follow up on WIP, analyse delays and intimate the customer on reasons for delays in delivery.
- Liaison with call centre reports and follow up with those customers to ensure resolution of complaints and customer satisfaction.
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Service Reception Manager
6 days ago
Abu Dhabi, United Arab Emirates Al Tayer Group Full time**Job Purpose**: To lead the service function for the brand, develop and implement plans and programmes to achieve service targets in terms of revenue, quality and effective customer service. **Roles & Responsibilities**: - Receive customers in a professional manner providing them with accurate and timely information on their service needs. - Accurately...
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Service Reception Manager
1 week ago
Abu Dhabi, United Arab Emirates Talent Pal Full timeJob Purpose: To lead the service function for the brand develop and implement plans and programmes to achieve service targets in terms of revenue quality and effective customer service. Roles & Responsibilities: Receive customers in a professional manner providing them with accurate and timely information on their service needs. Accurately inform...
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Service Reception Manager
7 days ago
Abu Dhabi, United Arab Emirates Al Tayer Group Full time**Job Purpose**: To lead the Bodyshop Service Reception function for all brands/franchise owned by the company, develop and implement plans and programs to achieve service targets in terms of revenue, quality and effective customer service. **Roles & Responsibilities**: - Receive customers in a professional manner providing them with accurate and timely...
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Service Reception Manager
Found in: Talent AE A C2 - 1 week ago
Abu Dhabi, United Arab Emirates Talent Pal Full timeJob Purpose: To leadthe service function for the brand develop and implement plans andprogrammes to achieve service targets in terms of revenue qualityand effective customer service. Roles& Responsibilities: Receive customers in a professional manner providing themwith accurate and timely information on their serviceneeds. Accurately inform Service Advisors...
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Sales Reception
7 days ago
Abu Dhabi, United Arab Emirates Plus UAE Full timeReceptionist cum Sales We are currently seeking a versatile and customer-focused individual to join our team as a Receptionist cum Sales professional. This role combines the responsibilities of a receptionist with an opportunity to contribute to our sales efforts. **Key Responsibilities**: - **Receptionist Duties**:Greet and assist visitors in a friendly...
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Service Reception Manager
Found in: Talent AE A C2 - 1 week ago
Abu Dhabi, United Arab Emirates AL TAYER GROUP LLC Full timeReceive customers in aprofessional manner providing them with accurate and timelyinformation on their service needs.Accuratelyinform Service Advisors of customer needs and record informationaccordingly.Provide excellent customer serviceand monitor the customer contract. Ensure Service Advisors call thecustomers to enquire on arrival delays and rebook the...
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Receptionist Customer Service
6 days ago
Abu Dhabi, United Arab Emirates ONEROAD Auto Service Center Full timeYour job responsibilities are including the duties as below but not limited to these points: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material...
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Service Express Agent
6 days ago
Abu Dhabi, United Arab Emirates Marriott International, Inc Full time**Job Number** 23113646 **Job Category** Rooms & Guest Services Operations **Location** The Westin Abu Dhabi Golf Resort & Spa, Abu Dhabi Golf Club, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by...
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Automotive Service Advisor
5 days ago
Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...
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Automotive Service Advisor
3 days ago
Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...
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Customer Service Executive-abu Dhabi
2 days ago
Abu Dhabi, United Arab Emirates Global HR Consultancy Full time**Position** - Customer Service Executive **Location** - Abu Dhabi **Salary** - AED 1,800 to 2,000 **Basic Requirements** Language Required - Proficiency in English Experience: Similar Experience in Shopping Mall or Exhibition Centre is an advantage. - Employment visa/Own Visa With minimum Two months validity **JOB Description**: 1- Should be able to...
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Guest Service Operative
2 days ago
Abu Dhabi, United Arab Emirates Experts Plus Recruitment Services Full timeThe hiring company has been recognized as the Best Sport and Recreation Venue. **RESPONSIBILITIES**: - Provide a range of reception service duties - Collecting payment following financial procedures - Answering and making phone calls in appropriate manner - Taking reservations and organising bookings - Record and track customer’s complaints and...
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Guest Services Operative
2 days ago
Abu Dhabi, United Arab Emirates Experts Plus Recruitment Services Full timeWe are looking for a Guest Services Operative to be the key interface between organization and the customers using the facilities within the complex. Undertake day-to-day operational duties as assigned by the duty manager while providing a high standard of guest services within the facility. Visa & Health insurance will be provided. **Requirements**: -...
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Service Advisor
Found in: beBee S AE - 4 weeks ago
Abu Dhabi, United Arab Emirates Al-Futtaim Full timeDescription National_Service Advisor Location: Abu Dhabi, AE Company: Al Futtaim Private Company LLC Job Requisition ID: 155928 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating...
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Guest Service Agent-receptionist
2 weeks ago
Abu Dhabi, United Arab Emirates MINOR Hotels Full timeYou will serve the needs of the business, our guests and our colleagues by ensuring that all guests and visitors are warmly and courteously welcome. You are a key representative of Minor Hotel Group anticipate needs, and handle inquiries in a helpful and attentive manner, you need to take personal responsibility for ensuring all issues related to the office...
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Receptionist
1 week ago
Abu Dhabi, United Arab Emirates HILTON Full timeWhat will I be doing?As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:• Achieve...
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Female Customer Service Receptionist
2 weeks ago
Abu Dhabi, United Arab Emirates Empower Sport Services Full timeServes visitors by greeting, welcoming, and directing them appropriately. - Notifies company personnel of visitor arrival. - Maintains security and telecommunications system. - Informs visitors by answering or referring inquiries. - Directs visitors by maintaining employee and department directories. - Maintains security by following procedures, monitoring...
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Service Advisor Automotive- Native Arabic Speaker
Found in: Talent AE A C2 - 1 week ago
Abu Dhabi, United Arab Emirates Transguard Group Dubai Full timeMonitoring and ensuring that all campaignsare completed for each job card opened.Finalphysical check of vehicle before calling customer to confirm thatthe vehicle is ready for pick up.Handover thevehicle personally to the customer.Ensuring thework quality based on QMA guidelines for repairquality.Following the QMA procedure andguidelines.Working flexible...
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Service Advisor Automotive- Native Arabic Speaker
Found in: Whatjobs AE C2 - 1 week ago
abu dhabi, United Arab Emirates Transguard Group Dubai Full timeMonitoring and ensuring that all campaigns are completed for each job card opened. Final physical check of vehicle before calling customer to confirm that the vehicle is ready for pick up. Handover the vehicle personally to the customer. Ensuring the work quality based on QMA guidelines for repair quality. Following the QMA procedure and guidelines. ...
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Abu Dhabi, United Arab Emirates Transguard Group Dubai Full timeMonitoring and ensuring that all campaigns are completed for each job card opened.Final physical check of vehicle before calling customer to confirm that the vehicle is ready for pick up.Handover the vehicle personally to the customer.Ensuring the work quality based on QMA guidelines for repair quality.Following the QMA procedure and guidelines.Working...