Product Specialist

4 weeks ago


Sharjah, United Arab Emirates Talent Pal Full time

R

esponsibilities C
  • ustomer support and relationship management for the companys digital solutions. I
  • n charge of customer account management for the MENA region. M
  • anaging daily postsales relationships with customers portfolios related to SMS Push notifications and Business WhatsApp APIs. S
  • MS campaign management. A
  • ssisting accounts team in payment followup and submission of quotations and invoices as and when required. E
  • mail Campaign Management (Preferably Mailchimp) D
  • igitals solutions vendor management. P
  • res sales and postsales training and demos I
  • dentify potential upsell and Sales opportunities or leads and relay this to the sales team. D
  • etermining technical requirements from new and existing clients during the presales process/customer call and relaying them to In House technical and sales team on requirements. K
  • nowledge of social media marketing and digital analytics. S
kills E
  • ffective communication and customerfocus skills A
  • bility to maintain relations with an existing account and keep looking for potential upsell opportunities. K
  • nowledge of SMS connection through API Web services and SMPP (Preferred). O
  • nline marketing (SEO PPC Social Media) E
  • xperience in Twitter Facebook and Linkedin as the primary social networks and use of these for engaging visitors E
  • xperience in Google Analytics to keep track of online activity related to products. A
  • bility to work on own initiative and within a team environment. K
  • nowledge of social media and banners and mobile marketing K
  • nowledge of keyword and analysis techniques and software E
  • xceptional eye for detail E
  • ffective time management and organizational skills A

This job has been sourced from an external job board.
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