Payments Program Manager

2 months ago


Dubai, United Arab Emirates Amazon Full time

Key job responsibilities

Responsibilities

As a member of the ACC Business Operations team, your key responsibilities will help grow and expand the scope of the business by:

  • Recommending and driving projects to improve customer pain points within larger Payments organization and services across Amazon
  • Own the day to day operational relationship with our external FX and payments partners
  • Identifying operational gaps in new offerings and setting operational requirements for new projects
  • Managing medium to large sized business operations projects
  • Interfacing with business and technical customers, gathering requirements and producing data-driven analysis; partnering with internal teams to support new payment products or functionality post launch
  • Working with technology teams to drive payment processing performance improvement
  • Defining metrics for assessing performance and trends

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

  • 3+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience


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