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Housekeeping Attendant
2 months ago
- Live and support Accor’s vision, ambition and purpose.
- Deliver highest quality service to exceed guest expectations.
- Comply and promote Accor Live Limitless (ALL) Loyalty programme to guests.
- Maintain safe and healthy work environment by following fire, health and safety standards at all times for self, colleagues and guests.
- Very attentive to personal hygiene and grooming.
- Develop yourself by attending all trainings required in your department and hotel.
Key Job Responsibilities
- Receive the daily assignment sheet from the Housekeeping office.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- Ensure that rooms are regularly cleaned according to the hotel procedures.
- Follow the health and safety rules.
- Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
- Respond to guests’ complaints in a positive way and keep the guests satisfied
- Dust furnishings and walls and remove marks from them
- Carry out floor care duties in hallway and guest rooms, and vacuum carpets
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