Assistant Safety Officer

2 months ago

Dubai, United Arab Emirates Rixos Hotels Full time
  • Ensure the safety and security of guests, employees, and property by actively monitoring the premises and responding to incidents promptly and appropriately.
  • Utilize security cameras and monitoring equipment to keep a watchful eye on the property, identifying any suspicious activities or potential hazards.
  • Assist in responding to emergencies, including fires, medical incidents, and other critical situations, following established safety procedures.
  • Keeps the Security Supervisor or Director of Security informed of all security related matters.
  • Liaises with Management personnel and all employees and assist with security problems and loss control.
  • Liaises with local law enforcement and Fire & Safety officials if required.
  • Proper grooming at all times
  • Patrols lobbies, corridors, guest floors, public areas and outside, including parking area.
  • Patrol public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment.
  • Provide assistance and support to guests, addressing their safety concerns and inquiries professionally and courteously
  • Notifies concerned Department Head of presence of persons with questionable reputations.
  • Assists management and enforcement officers in emergency situations.
  • Enters and checks rooms of guests suspected of leaving without paying bill to confirm suspicious and to seize any remaining personal property.
  • Complies and records data for Security Control.
  • Document all incidents, accidents, and security-related activities in a clear and concise manner, maintaining accurate records.
  • Ensures all Fire safety equipment is at the designated places and are serviceable at all times.
  • Ensures all Fire Exits and stairs are clear from obstruction at all times.
  • Directs incoming guests to the check in area.
  • Reports complaints or problems to Security Supervisor if no immediate solution can be found.
  • Ensures a high level of product knowledge of hotel and local areas.
  • Ensures a high level of customer service is consistently maintained.
  • Ensures the Security Supervisor/ Security Manager is kept fully aware of any relevant feedback from either customers or other departments.
  • Reads all memos concerning Security
  • Attends training sessions as scheduled to improve skills and knowledge.
  • At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.

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