Food Beverage Supervisor

4 weeks ago


Dubai, United Arab Emirates IHG Hotels & Resorts Full time
  • Supervise and coordinate daily operations of the all-day dining and in-room dining (IRD) areas in the hotel's food and beverage department.
  • Ensure efficient and smooth service delivery, maintaining high standards of quality and guest satisfaction.
  • Monitor inventory levels and coordinate with the kitchen for timely food preparation.
  • Lead and motivate a team of food and beverage staff, including servers, runners, and room service attendants.
  • Conduct pre-shift briefings to communicate daily specials, promotions, and operational updates.
  • Schedule and manage staff shifts to meet operational needs and maintain optimal service levels.
  • Provide training to staff on service standards, menu knowledge, and guest interaction.
  • Ensure a high level of customer service in all F&B outlets, addressing guest concerns promptly and professionally.
  • Foster a guest-centric culture among staff, emphasizing a personalized and memorable dining experience.
  • Monitor guest feedback and implement improvements to enhance overall satisfaction.
  • Assist in monitoring and controlling food and beverage costs, including inventory management and wastage control.


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