Camp Manager
3 weeks ago
Overall Operations
Manage the overall operations of the village/residential facility. This includes supervising all in-house/outsourced functions like Housing, Catering, Maintenance, Housekeeping, Recreation, Front Office, Safety & Security, etc. to ensure that the camp runs at optimal level.
Compliance
Ensure that the contractual obligations to the client and residents are met and exceeded in a consistent, proactive and professional manner, in keeping with the values and policies of the site-based team.
Achieve full compliance with statutory legislation and ensure that all records are fully maintained and available for inspection through the appointed CAFM system.
Ensure all actions following risk assessments and audits are completed within the timeframes.
Catering
Ensure that high-quality meals are prepared and served in a timely manner by working closely with the catering section to plan menus, manage inventory and supplies, and ensure compliance with health and safety regulations.
Housing
Ensure readiness and allotment of high-standard rooms & related facilities to the residents in a timely manner by working closely with the housing section.
Housekeeping
Ensure high-standard housekeeping of all indoor and cleaning of all outdoor facilities, pest control, and waste management by working closely with the housekeeping section.
Operations & Maintenance
Ensure maintenance plan is in place and the relevant section is addressing all the maintenance-related issues in a timely manner.
Health and Safety
Play a crucial role in maintaining a safe and healthy living and working environment, in coordination with the on-site Safety team and TSM department. This involves conducting regular safety inspections, implementing safety protocols, and ensuring that all personnel are trained in emergency procedures and first aid.
Budgeting and Cost Control
Develop operating budget and operate within that budget. Track expenses and introduce cost controlling measures.
Procurement
Ensure all procurement, stores, and stock control are being followed correctly.
Staff Management
Train & supervise the camp personnel, assigning duties and schedules in coordination with the respective section managers, as well as addressing any disciplinary issues or conflicts that may arise.
Administrative Duties
Handle various administrative tasks such as maintaining records, preparing reports, and coordinating with Admin for personnel transfers or rotations.
Communication & Liaison
Act as a conduit between the Management and the village staff. Maintain proper communication with the residents. Ensure important updates are announced on time to the village staff and the residents.
Knowledge and Experience
13 to 15 years
experience in the same field, with the last 5 years in a supervisory role in 5-star Hotels, Resorts, or housing services or equivalent. Work experience in a remote location would be an added advantage. Understanding of property statutory compliance guidelines.
Education and Certifications
Minimum Bachelor's in Business Administration or related field. Course related to Camp Management would be an added advantage.
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