Bodyshop Manager
3 days ago
Key Responsibilities:
Smooth functioning & organization of the Bodyshop procedures & developing its turnover & profitability.
Making a daily target/actual comparison to check turnover.
Analyzing weak points in actual turnover & taking suitable remedies.
Maximum utilization of Bodyshop capacity, manpower and repair quality.
Apprentice training & coordinating on-job training.
In charge of all Bodyshop warranty issues.
The Individual range of service provided by his own Bodyshop network.
To ensure the flow of information and communication between the service reception and Bodyshop is clear, concise and efficient.
Preventing accidents in the Bodyshop.
Correct use and maintenance of Bodyshop equipment.
Preparing Bodyshop data in accordance with GEELY evaluations & comparisons.
Ensuring the work quality based on QMA guidelines for repair quality.
Following the QMA procedures & guidelines.
Provide excellent customer service, maintaining standards required to meet the business objectives.
Establishes & sustains effective relations with key customers.
Drives customer satisfaction by translating dealership objectives to consistently meet and exceed their expectations.
Continuously suggests innovative approaches to provide customized customer relations solutions.
Always ensuring the highest degree of customer satisfaction to establish repeat sales & referrals.
Promote AGMC to create public awareness of commitment to customer satisfaction & service excellence.
Should be team orientated, generating a strong sense of team amongst their colleagues and other supporting departments of working towards a shared vision.
Establish and maintain a participative and supportive team culture amongst all team members.
Communicate clear performance objectives and individual performance targets to all team members.
Inform the team on their operational performance through team meetings.
Contribute to building a positive team spirit by building the teams commitment to the goals and objectives.
Encouraging open & honest interaction & communication with all department and division Manager, for inspiring mutual benefits & respect towards achieving common goals in the best interest of the Company.
Report any additional staff headcount requirement to superior.
Establish and communicate a compelling and inspired vision, creates competitive winning strategies and plan, ensure dealership strategies are aligned with company objectives.
Ensure commitment and team progress towards the divisional and corporate mission, vision and core values through monthly team meetings.
Manage, motivate colleagues, train, develop the knowledge and skills of the team and ensure that procedures compliance is followed.
Contribute to strategy and policymaking as required.
Candidate Specifications
Bachelor's degree in engineering
More than 10 years' experience in similar role with at least 5 years' experience managing or supervising a team within a similar environment
Familiarity with auto body repair processes, techniques, and tools.
Please note only shortlisted candidates will be contacted Thanks for your interest in joining GEELY
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