Service Delivery Agent
3 weeks ago
dnata is one of the world's largest air services providers offering ground handling, cargo, travel, and flight catering services across five continents with edge cutting facilities, focus on innovations, efficiency and sustainability.
As Service Delivery Agent, you need to process all Cargo Handling activities preparing/updating air waybills data in DACS based on the shipper's instructions for Dispatch of Goods to ensure on-time and accurate cargo handling in line with IATA/ Carrier / Country Regulations.
In This Role, You Will
Carries out all activities assigned to updating and documentation in Imports and Export counters ensuring activities are completed efficiently and in compliance with procedures.
Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail.
Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
Ensures that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions.
Applies departmental policies, processes, procedures in day-to-day operations adapting to any changes in the established standards and procedures.
Carries out DG and other mandatory/ SOP related checks to ensure handling is in line with the regulations, ensures other operational units and support department are provided with accurate and timely information when requested.
Verifies authority of Imports customers prior to delivery being affected to ensure alignment with regulations.
Constantly looks for areas of improvement to provide higher level of customer service to dnata cargo customers at the counters.
Supports supervisory staff in conducting ad hoc audits as and when required.
Qualifications & Experience
To be considered for this role, you must meet the below requirements:
High School minimum of 12 years of schooling required
Good English command
UAE passport with Khulasat Al Qaid
Completed military service
Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website
Further information on what it's like to live and work in our cosmopolitan home city can be found in the Dubai Lifestyle section. #J-18808-Ljbffr
-
Luxury Service Agent
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates beBee Careers Full time**Job Description:**We are looking for a highly motivated and experienced Guest Experience Agent to join our team. As a Guest Experience Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.**Responsibilities:**Provide excellent service to guests, responding to their needs and...
-
Technical Service Agent
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates beBee Careers Full timeJob Title: Technical Service AgentJob Description:We are looking for a skilled Technical Service Agent to provide technical support to our customers through various communication channels. In this role, you will be responsible for resolving customer complaints and issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries...
-
Agent – Service Center
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full timeJob Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality. The...
-
Agent – Service CenterFilled
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Dubai Full timeJob DescriptionPRIMARY RESPONSIBILITIES:Guest Service ResponsibilitiesThe Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.The Service...
-
Agent – Service Center
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full timeJob DescriptionPRIMARY RESPONSIBILITIES:Guest Service ResponsibilitiesThe Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.The Service...
-
Agent – Service Center
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full timeJob DescriptionPRIMARY RESPONSIBILITIES:Guest Service Responsibilities1. The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.2. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.3. The...
-
Agent – Service CenterFilled
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Dubai Full timeJob DescriptionPRIMARY RESPONSIBILITIES:Guest Service Responsibilities1. The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.2. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.3. The...
-
Agent – Service Center
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full timeJob Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality. The...
-
Guest Service Agent
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Gewan Hotels & Resorts Full timeHospitality / Medicare / Account ManagementSkillset:Russian SpeakerJobseekers from any country are welcome.Job Title:Guest Service AgentJob Location:UAERequirements:Relevant experience in the respective fields.Preferred any nationality.Must be a Russian Speaker.Company Industry:HotelsHospitalityDepartment / Functional Area:ChefsF&BFront DeskKeywords:Guest...
-
Guest Service Agent
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates 1st-jobs Full timeAbout the job Guest Service Agent - Front Office Job Title: Guest Service Agent - Front Office Salary: Competitive, negotiable based on experience Free duty meals Housing accommodation Air tickets back home every 2 years Health insurance Additional perks and benefits Job Description: We are currently seeking a dedicated and customer-oriented Guest...
