Customer Happiness Agent

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Nutrition Kitchen Part time
Customer Happiness Agent (Part-time; 3-day work week; Remote work)

As our

Customer Happiness Agent

, you'll be the superhero of our daily food delivery operations, swooping in to save the day with exceptional customer support Armed with strong analytical skills and a keen eye for detail, you'll tackle challenges with a smile and a sprinkle of cheer. Your mission? To make our customers feel like they just won the food lottery while implementing brilliant business strategies that keep our service as delightful as dessert
Key Responsibilities
Handle daily communication and follow-ups through various channels (WhatsApp, phone, email, social media)
Provide outstanding customer service, addressing inquiries while maintaining a high level of responsiveness
Manage orders and ensure accurate processing of daily food delivery operations
Engage in operational and business processes with a focus on manual execution
Perform administrative duties, including payments, order entry, database management, and website updates
Produce essential documents such as kitchen sheets, delivery labels, and customer sheets during weekly closing processes, ensuring accuracy and attention to detail
Collaborate closely with kitchen and logistics teams to guarantee accurate meal plan deliveries
Gather and share customer feedback with the CX team to help improve processes and enhance the overall customer experience
Requirements
Experience in Customer Support
1-2 years of working experience in a similar environment
Proficiency in MS Office, including completing forms, extracting data from dashboards, and reporting summaries
Excellent communication skills in English (Arabic is a plus)
Strong organizational skills and proficiency in administrative tasks
Must be a UAE resident who has a valid visa to work in the UAE
Hands-on approach with flexibility for early morning and rotating weekend shifts
Ability to endure immense work pressure and be dependable
Highly motivated team player with good communication skills
Work Location
Enjoy the flexibility of remote work, but you must be based in the UAE to join our fun-filled adventure
Working Hours
Shift based on Fri-Mon (3-day work week)
UAE Time: 9am to 6pm
Actual working days and hours are subject to change based on business needs
What We Seek: The Heart Behind the Expertise
While skills can be learned, it's your unique spirit that distinguishes you from others. If you resonate with our mission, we would love to connect with you.
Flexible Thinkers:

You don't just accept change; you embrace it. The fast-paced nature of our workplace invigorates you.
Communication Advocates:

You appreciate the value of honest dialogue and are willing to both provide and receive constructive feedback to foster collective growth.
Driven Innovators:

You offer more than just expertise; you bring enthusiasm and a commitment to making a positive impact each day, alongside a like-minded team.
Joining Nutrition Kitchen means becoming part of a young, dynamic, and innovative team that is revolutionizing the way people eat. If you are an ambitious, passionate, and driven individual, we would love to hear from you.
If you are interested in this role, please complete the job application form from this link.
Welcome to Nutrition Kitchen
We're thrilled to be the leading healthy meal plan provider in Hong Kong, Singapore, and Dubai Since our launch in July 2015, we've embarked on an exciting journey, delivering over 4,000,000 delicious meals to our wonderful customers
At Nutrition Kitchen, we make healthy eating a breeze with our high-protein, calorie-controlled meal plans. Our customers love the flexibility to choose from 1-week, 2-week, or 4-week options, whether for one-time orders or convenient subscriptions. They can select from "Regular" or "Small" sizes and mix and match breakfast, lunch, and dinner, all delivered right to their doors each day
Our menu features a delightful array of options, including "Low Carb," "Balanced," and "Vegetarian," crafted with care and attention. Each meal is freshly prepared daily in our vibrant kitchen and delivered by our trusted partners. With six rotating menu cycles and over 90 scrumptious meat-based dishes, we're dedicated to keeping things exciting and fresh, always incorporating your feedback
At Nutrition Kitchen, we believe that healthy eating should be accessible and enjoyable for everyone, especially busy individuals. We're here to provide chef-prepared, nutritious meals that make healthy living easy and fun. As leaders in our field in Hong Kong and Singapore, we're excited to have recently expanded to the United Arab Emirates. Our mission is to continue this joyful journey by broadening our product offerings in key markets and exploring new opportunities globally. Join us in celebrating health and convenience together
#J-18808-Ljbffr

  • Abu Dhabi, Abu Dhabi, United Arab Emirates Nutrition Kitchen Full time

    Job OverviewAs our Customer Happiness Agent, you'll be the superhero of our daily food delivery operations, swooping in to save the day with exceptional customer supportArmed with strong analytical skills and a keen eye for detail, you'll tackle challenges with a smile and a sprinkle of cheer.Your mission?To make our customers feel like they just won the...

  • Customer Happiness

    5 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates ACOUP Full time

    Job Description:Serve customers in a timely and professional manner, ensuring to deliver excellent customer service.Provide advice and guidance to the client to correctly answer their question.Ensure 100% data entry accuracy on all typing applications.Achieve monthly target of250applications.Guide and train new team members, set the role model...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Averda Full time

    Customer Experience AgentAverda is the leading waste management and recycling company in the emerging world, operating in India and across the Middle East and Africa. The company provides a broad and specialised range of services to over 60,000 clients - large and small - across private and public sectors. These include the municipal authorities of major...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Averda Full time

    Customer Experience Agent Averda is the leading waste management and recycling company in the emerging world, operating in India and across the Middle East and Africa. The company provides a broad and specialised range of services to over 60,000 clients - large and small - across private and public sectors. These include the municipal authorities of major...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Averda Full time

    #WeAreAverdaAbout UsAverda is the leading waste management and recycling company in the emerging world, operating in India and across the Middle East and Africa. The company provides a broad and specialised range of services to over 60,000 clients - large and small - across private and public sectors. These include the municipal authorities of major cities...

  • Customs Agent

    5 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates AD Ports Group Full time

    Job DescriptionJob Description- Review reconcile and process import / export documentation and customs entries for assigned accounts including all entry types prepared according to regulatory requirements.- Identify and complete transactions that require special handling or expediting to produce compliant customs entry processing.- Release, Commercial...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    The Customer Service Agent will be responsible for providing exceptional customer support and ensuring customer satisfaction. This includes responding to customer inquiries, resolving issues, and processing orders. The Customer Service Agent will also maintain accurate records of customer interactions and collaborate with other departments to ensure timely...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Serco Full time

    Select how often (in days) to receive an alert: Customer Experience Agent (UAE National) Location: Abu Dhabi, AE Contract Type: Full Time Customer Experience Agent (UAE National) - Apprenticeship Make a difference every day Your Opportunity We are looking for a Customer Experience Agent to provide world-class customer service to customers and to assist the...

  • Customer Service Agent

    24 hours ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Serco Full time

    Serco is a leading international company that operates in multiple sectors, including Transport, Defence & Advisory. Our goal is to make a positive difference in people's lives by providing innovative solutions. At Serco, we value diversity, equity, and inclusion and strive to create a welcoming work environment where everyone feels valued and respected.We...

  • Real Estate Agent

    3 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Wayside Properties Full time

    Company DescriptionAt Wayside Properties, we are dedicated to achieving success in all aspects of our business. We strive to help our customers, agents, and employees reach new heights through our committed support and resources. Located in Dubai, we offer a dynamic and growth-focused environment that empowers our team to excel.Role DescriptionThis is a...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Call Center AgentADIB - Abu Dhabi Islamic Bank is seeking a skilled Call Center Agent to join our team.Key Responsibilities:Respond to inbound calls in accordance with established procedures and guidelines.Proactively offer customers the opportunity to register for IVR and SMS services.Educate customers on products and services, addressing all inquiries and...

  • Customs Agent

    2 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates AD Ports Group Full time

    Roles and responsibilitiesReview reconcile andprocess import / export documentation and customs entries forassigned accounts including all entry types prepared according toregulatory requirements.Identify and completetransactions that require special handling or expediting to producecompliant customs entry processing.Release,Commercial Invoice, Packing...

  • Customer Service Roles

    19 hours ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Emirates Full time

    Job PurposeCustomer Service RolesThe Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances...

  • Call Center Agents

    3 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Tips and Toes Middle East Full time

    Call Center AgentsJob Location: UAERequirements:- Preferred any nationality.- Candidates possess relevant work experience.Company Industry:- Recruitment- Placement Firm- Executive SearchDepartment / Functional Area:- Helpdesk- Customer Service- TelecallingKeywords:- Call Center Agents#J-18808-Ljbffr

  • Telesales Agent

    7 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Nationwide Middle East Properties LLC Full time

    ResponsibilitiesMaintain consistent communication with clients regarding property sales and rentals.Assist clients throughout the entire real estate transaction process, including property search, viewings, negotiations, and paperwork.Conduct thorough market research to stay informed about current trends, pricing, and market conditions.Proactively contact...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full time

    Job DescriptionPRIMARY RESPONSIBILITIES:Guest Service Responsibilities1. The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.2. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.3. The...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full time

    Job DescriptionPRIMARY RESPONSIBILITIES:Guest Service ResponsibilitiesThe Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.The Service...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Dubai Full time

    Job Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality. The...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Dubai Full time

    Job DescriptionPRIMARY RESPONSIBILITIES:Guest Service ResponsibilitiesThe Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.The Service...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts Full time

    At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn.Nestled between the...