AV Technician

4 weeks ago


Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time
Roles and responsibilities

You will be responsible for supporting guests, particularly those involved in coordinating meetings and conferences, in ensuring that all of their audio-visual and IT needs are met, and that all their IT equipment works to their full satisfaction. You will maintain a full and thorough knowledge of standard IT equipment and how it all works together, including PCs, laser projectors, audio speakers, TVs, DVD players, and CD-ROM players, as well as maintain a full and working knowledge of hardware, operating systems, application software, and supporting tools available in the market today.

Qualifications

  • Must have the appropriate documented training from a technical/vocational institute.
  • One year operating experience in a hotel engineering department.
  • Good knowledge in IT and Audio Visual.
  • Technical Proficiency
  • Knowledge of audio systems, mixers, microphones, and speakers.
  • Understanding of video systems, including projectors, monitors, and screens.
  • Familiarity with AV software and tools (e.g., Adobe Premiere, OBS, or Crestron systems).
  • Equipment Setup and Maintenance
  • Assembling and dismantling AV equipment efficiently and safely.
  • Performing regular maintenance and troubleshooting to prevent issues.
  • Troubleshooting Skills
  • Quickly identifying and resolving issues with audio, video, or connectivity.
  • Diagnosing hardware and software malfunctions under time pressure.
  • Communication Skills
  • Collaborating with clients, event organizers, and team members to understand AV requirements.
  • Explaining technical concepts clearly to non-technical stakeholders.
  • Time Management
  • Setting up and testing AV equipment within tight deadlines.
  • Prioritizing tasks during live events to ensure smooth operations.
  • Adaptability
  • Handling last-minute changes in setup or schedule.
  • Adjusting equipment settings to meet varying venue conditions.
  • Attention to Detail
  • Ensuring equipment placement and connections meet technical and aesthetic standards.
  • Monitoring live feeds or recordings for quality control.
  • Safety Awareness
  • Following safety protocols when handling heavy equipment or cabling.
  • Knowledge of electrical safety to prevent hazards.
  • Teamwork
  • Working with lighting, stage, and IT teams to ensure seamless event execution.
  • Supporting colleagues during complex or high-pressure setups.
  • Customer Service
  • Maintaining a professional and approachable demeanor with clients and event participants.
  • Responding promptly to client needs or feedback.

Desired candidate profile

Common Responsibilities

  • Pre-Event Setup:
    • Installing audio systems, video displays, lighting, and control systems.
    • Testing equipment to ensure functionality before events.
  • Live Event Operation:
    • Monitoring sound levels, video quality, and lighting during live events.
    • Adjusting settings in real time to address issues or enhance performance.
  • Troubleshooting:
    • Resolving connectivity, hardware, or software issues promptly.
    • Replacing or repairing faulty equipment as needed.
  • Post-Event Breakdown:
    • Dismantling equipment and packing it safely for transport.
    • Documenting any damaged or missing items.
  • Maintenance and Inventory:
    • Conducting routine inspections and servicing of AV equipment.
    • Managing inventory and ensuring availability of necessary tools and spare parts.
  • Training and Support:
    • Providing guidance to clients or colleagues on operating AV systems.
    • Creating user-friendly instructions for recurring setups.

Workplace Scenarios

  • Corporate Events: Setting up conference systems, video conferencing, and presentation displays.
  • Live Concerts: Operating mixing boards, microphones, and stage lighting.
  • Film or Studio Work: Ensuring high-quality sound and visuals during shoots or recordings.
  • Education or Training: Supporting AV needs in classrooms or workshops.
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