Human Resources Manager

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges which offer Japanese, Italian, Indian, and Thai cuisine. For those planning an event in downtown Dubai, UAE, our hotel offers 80000 square feet of adaptable space including a striking ballroom and outdoor venues. Explore Dubai Mall, Burj Khalifa, and Dubai Opera which are all minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.

Here at JW Marriott Marquis Dubai, we are looking for talented individuals to join our amazing family and in return we are able to offer you the following:

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
• Learning opportunities with some of the best professionals the region has to offer.
• We aim to promote our associates within as soon as the opportunity arises so we hope to see you progress your career in line with our training and promotion schedule.
• A competitive salary with excellent benefits which include accommodation, meals on duty, transportation and:
  • World class training and development including leadership development.
  • Recognition programs.
  • Discounted accommodation in over 9000 hotels all over the world. Yes, 9000
  • Discounted food & drink in all our restaurants and bars.
  • Discounts for your friends and family.
  • Unlimited career opportunities (Internationally and locally)
  • Medical and Life insurance
• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.

JOB SUMMARY

As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations, and operating procedures.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the human resources management operations or related professional area.

OR

2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources management operations or related professional area.

CORE WORK ACTIVITIES

Managing Recruitment and Hiring Process

Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills as needed.

Establishes and maintains contact with external recruitment sources.

Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.

Networks with local organizations (e.g. Hotel Association and peers) to source candidates for current or future openings.

Oversees/monitors candidate identification and selection process.

Provides subject matter expertise to property managers regarding selection procedures.

Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.

Performs quality control on candidate identification/selection.

Administering and Educating Employee Benefits

Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.

Prepares audits and distributes unemployment claim activity reports to property management.

Attends unemployment hearings and ensures property is properly represented.

Ensures that department has the available resources on hand to administer employee benefits.

Managing Employee Development

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Ensures employees are cross-trained to support successful daily operations.

Uses all available on-the-job training tools for employees; supervises ongoing training initiatives and conducts training when appropriate.

Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.

Ensures attendance by all new hires and participation of the leadership team in training programs.

Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Maintaining Employee Relations

Assists in maintaining effective employee communication channels in the property (e.g. develops daily communications and assists with regularly scheduled property-wide meetings).

Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.

Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner.

Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.

Partners with Loss Prevention to conduct employee accident investigations as necessary.

Communicates performance expectations in accordance with job descriptions for each position.

Managing Legal and Compliance Practices

Ensures employee files contain required employment paperwork, proper performance management, and compensation documentation are properly maintained and secured for the required length of time.

Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.

Ensures medical records are maintained in a separate secure and confidential medical file.

Facilitates random, reasonable belief, and post-accident drug testing process (in properties where applicable).

Communicates property rules and regulations via the employee handbook.

Ensures all safety and security policies (e.g. property removal, lost and found items, blood borne pathogens, accident reporting and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.

Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.

Manages Workers Compensation claims to ensure appropriate employee care and manage costs.

Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g. valid reasons for selection/non-selection and applicants receive status notifications).

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

Required Experience:

Manager