IT Support Engineer

5 days ago


Dubai, Dubai, United Arab Emirates Zapegg Full time

Zapegg Tax Consultant is looking for a skilled and proactive IT Support Engineer to join our team in Dubai. This role is ideal for a tech-savvy professional who enjoys troubleshooting, ensuring smooth IT operations, and supporting end-users in a dynamic business environment. If you have a passion for technology and problem-solving, we invite you to be part of our growing company.

Key Responsibilities:

  • Provide technical support to employees, troubleshooting hardware, software, and network issues.
  • Install, configure, and maintain computer systems, printers, and other IT equipment.
  • Monitor system performance and ensure security measures are in place to protect company data.
  • Assist with software updates, patches, and system upgrades.
  • Manage IT-related documentation, including user manuals and system reports.
  • Support the IT team in implementing new technologies and improving efficiency.
  • Respond to IT service requests in a timely and professional manner.

Qualifications & Skills:

  • Bachelor's degree in IT, Computer Science, or a related field.
  • Proven experience as an IT Support Engineer or similar role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with networking concepts, firewalls, and security protocols.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to communicate technical concepts clearly to non-technical users.

At Zapegg Tax Consultant, we value innovation and efficiency. Join us in Dubai and be a part of a team that drives technological excellence in the financial sector

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