Community Coordinator/specialist

5 days ago


Dubai, Dubai, United Arab Emirates Strata Global Full time

Resident Engagement & Support:

  • Serve as a key contact for residents, addressing inquiries, feedback, and service requests.
  • Support the planning and execution of community events and initiatives to boost resident satisfaction.
  • Promote community rules and support initiatives to ensure resident compliance and harmony.

Operations Support:

  • Assist in monitoring the maintenance and cleanliness of common areas.
  • Coordinate with vendors and service providers for scheduled works or resident needs.
  • Track service request completion and escalate unresolved issues when necessary.

Administration & Reporting:

  • Maintain resident records, service logs, and community communication channels.
  • Prepare basic reports on resident concerns, maintenance issues, and engagement efforts.
  • Support documentation and compliance requirements under UAE regulations and community guidelines.
  • Support communication between vendors and internal teams to ensure timely service delivery.
  • Assist in evaluating vendor performance and collecting resident feedback on services.

Desired Candidate Profile

Education:

  • Bachelor's degree or diploma in Community Management, Hospitality, Business Administration, or related field.

Experience:

  • 2–4 years of experience in community coordination, customer service, property or facility management—UAE experience is preferred.

Key Skills:

  • Strong communication and interpersonal skills.
  • Organizational ability with attention to detail.
  • Proficient in MS Office and community management/CRM platforms.
  • Multilingual is a plus (English mandatory; Arabic is an advantage).
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