Head of Complaint Resolution

منذ 2 أيام

Dubai, Dubai Emirate, الإمارات العربية المتحدة Talents Tide دوام كامل ‏201,000 د.إ.‏ - ‏335,000 د.إ.‏ عقد

Talents Tide is seeking an experienced Manager of Customer Complaint Management in Dubai to lead complex resolution processes, improve customer satisfaction, and drive service excellence for a semi-government entity. This role requires strong leadership in end-to-end complaint handling and collaboration across departments.

The ideal candidate will possess 4–6 years in complaint management or customer service, experience managing teams, and proficiency with CRM systems and MS Office.