Telecommunications Agent

منذ 4 أيام

Ras Al Khaimah, Ras al-Khaimah, الإمارات العربية المتحدة SO/ Hotels & Resorts دوام كامل ‏60,000 د.إ.‏ - ‏90,000 د.إ.‏/سنة

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals - you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals - you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

  • Call Handling: Answer and route incoming calls promptly and professionally.
  • Guest Requests: Assist with guest inquiries, wake-up calls, and message delivery.
  • Communication: Relay information to departments and staff accurately.
  • Documentation: Maintain call logs and service requests.
  • Support: Assist with emergency communication procedures.

Qualifications

  • High School diploma or equivalent.
  • Experience in customer service or call handling preferred.
  • Clear communication and telephone etiquette.
  • Multitasking and problem-solving abilities.
  • Familiarity with telecommunication systems.