Picker - Ecommerce Order Fulfillment

Picker - Ecommerce Order Fulfillment Job Snapshot Role: Picker Location: Dubai, United Arab Emirates Industry: Retail Function: Inventory Management Experience: 2-3 years, preferably in ecommerce operations Job Type: Full Time Work Arrangement: On-site Position Overview Majid Al Futtaim Retail is seeking a Picker to support its ecommerce operations in Dubai, United Arab Emirates. The role involves accurately selecting, scanning, and consolidating customer orders from store shelves and designated storage areas while ensuring that products meet company quality and expiry date standards. The Picker is responsible for maintaining order accuracy, checking product conditions, identifying unavailable items, and ensuring that goods are handled and stored correctly. The position requires attention to detail, an organized working approach, and the ability to complete picking activities productively in accordance with established operating procedures. Candidates with previous ecommerce fulfillment or retail online operations experience will be particularly suited to this opportunity.

Job Details Country: United Arab Emirates City: Dubai Industry: Retail Function: Inventory Management Salary: Not disclosed Gender: No Preference Candidate Nationality: Not specified Job Type: Full Time Work Arrangement: On-site

Role Profile

The Picker supports the accurate preparation of customer orders by selecting products from the selling area and designated put-away locations. The position requires careful product verification, correct use of scanning systems, and compliance with company standards for product quality, expiry dates, and order completeness.

Key Responsibilities

• Pick customer orders accurately by scanning each item using the designated picking system.
• Collect ordered products from store shelves and put-away areas according to order requirements.
• Check all selected items to confirm that they meet company quality standards.
• Verify product expiry dates and ensure that selected goods comply with the company 's expiry date policy.
• Confirm that the correct products and quantities have been selected before completing the picking process.
• Identify out-of-stock (OOS) items and verify product availability with the relevant section in charge.
• Communicate picking errors or product quality concerns to the appropriate team members to support corrective action.
• Maintain an organized put-away area and ensure that unused trolleys and crates are returned to designated storage locations.
• Report operational irregularities to the line manager, including incorrect product images, inaccurate product locations, and picking system issues.
• Check that put-away locations and crates have readable, scannable barcodes.
• Handle goods carefully and maintain products in their designated storage areas.
• Keep selected products in suitable condition throughout the picking and consolidation process.
• Follow company picking procedures while maintaining accuracy and productivity.

Qualifications and Experience

• High School Diploma or equivalent qualification.
• 2-3 years of relevant work experience, preferably in ecommerce operations.
• Previous experience in online retail operations is an advantage.
• Ability to follow established product picking and quality control procedures.
• Attention to detail when checking product descriptions, quantities, expiry dates, and item conditions.
• Ability to use item scanning processes and follow barcode-based picking instructions.
• Organized approach to handling products and maintaining designated storage areas.

Order Accuracy and Quality Control

Order completeness and product accuracy are central responsibilities of the Picker. Each selected item must be checked against the customer order, scanned correctly, and reviewed for quality and expiry date compliance. When products are unavailable or discrepancies are identified, the Picker must coordinate with the relevant section and report issues through the established process. These checks help reduce picking errors and support reliable ecommerce order fulfillment.

Product Handling and Storage

The Picker is expected to maintain orderly working areas and ensure that products remain in suitable condition during order preparation. This includes keeping put-away locations organized, returning unused trolleys and crates to storage, and ensuring that barcode labels remain scannable. Incorrect product locations, system problems, and other operational issues must be reported promptly to the line manager.

What We Offer

Majid Al Futtaim highlights a friendly and collaborative workplace where employees contribute to delivering positive customer experiences. The role provides an opportunity to participate in the company 's retail ecommerce operati