L&D Specialist
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Learning Planning SLA Delivery
Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments Ensure learning activities are planned communicated and deployed within agreed timelines monthly quarterly annual cycles Deliver learning plans as per agreed timelines and achieve stakeholder alignment with Store Management HRBP Regional L D
Training Deployment Coordination
Coordinate the end-to-end delivery of learning solutions including classroom virtual blended and self-learning formats in line with learning pathways and priorities Ensure availability and readiness of facilitators buddies and learning resources to meet service expectations Maintain an active facilitator and buddy pool and deliver learning activities as scheduled
Learning Experience Engagement
Drive learning engagement through campaigns communication and social learning initiatives Promote a strong learning culture aligned with IKEA values and ways of working Ensure high learning participation and completion rates and execute engagement campaigns effectively
Monitoring Reporting Quality Assurance
Monitor learning delivery completion and certification through agreed platforms and dashboards Ensure accuracy compliance and timely reporting in line with SLA standards Deliver monthly learning dashboards on time and meet certification and compliance targets
Stakeholder Partnership
Act as a learning consultant for Line Managers HRBP SMEs and Regional L D Support managers in enabling development performance cycles and individual development plans IDPs Achieve manager satisfaction and collaboration in the learning process
Continuous Improvement Regional Retail Division Contribution
Contribute to regional and Retail learning initiatives projects and continuous improvement of learning solutions Share insights best practices and learning outcomes with regional stakeholders Participate actively in regional learning initiatives and projects
Required Skills To Be Successful:
- Strong organisation, planning, and follow-up skills.
- Proficiency in digital tools and platforms used for learning delivery and coordination.
- Excellent communication skills with the ability to build relationships with managers, HR, facilitators, and co-workers.
- Adaptability and ability to work effectively in a fast-paced retail environment.
What Qualifies You For The Role:
- Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.
- 1-3 years of experience in Learning & Development, HR, or a people support role, preferably in a retail, operational, or multi-stakeholder environment.
- Experience in supporting learning delivery, onboarding, or training coordination.
- Ability to work with learning systems (LMS), maintain accurate learning records, and track completion, attendance, and certification.
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