Senior Specialist, Workplace Experience

5 days ago

Dubai, Dubai, United Arab Emirates Checkout Full time
Senior Specialist, Workplace Experience (9 month contract - Maternity Cover)

Company Description
Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That's why we're on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we're just getting started. We're building diverse and inclusive teams around the world — because that's how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description
We are actively seeking a highly motivated and enthusiastic Senior Specialist of Workplace Experience to manage our offices across MENA. You will be joining us on a 9 month fixed term contract as maternity cover, starting immediately.

You will take care of the smooth running and general happiness of our offices and colleagues, with a 'can-do' attitude, always thinking two steps ahead. Passion and enthusiasm will be key, driving forward new processes and procedures as we continue to scale.

What you'll be doing:

  1. Act as the office ambassador, ensuring a welcoming and well-functioning workplace for employees and visitors
  2. Serve as the first point of contact for all Workplace Experience matters across MENA
  3. Manage all aspects of Workplace operations inclusive of space management, in-office experience, health and safety, visitors, security, maintenance, vendor management and local and global events.
  4. Plan and execute employee engagement events that foster community, culture, and well-being.
  5. Ensure key stakeholders are kept well informed of all Workplace operations
  6. Collaborate on a daily basis with our landlords to ensure and provide a gold working experience to all our employees
  7. Drive strategic change in region for the Workplace management area to ensure operational excellence
  8. Report on KPIs and SLAs
  9. Budget management for all sites
  10. Operate in line with all CKO Procurement policies
  11. Manage third party vendors, ensuring SLAs and KPIs are developed and regularly reviewed.
  12. Ensure we are legally compliant for all matters concerning health, safety and security in the region.
  13. Collaborate with the wider Workplace team on global initiatives and strategic projects.
  14. Administrator of the Workplace Service Desk, ensuring globally set SLAs are met by team.
  15. The role is based in Dubai and requires a minimum of 3 days in-office presence
Qualifications
  1. Demonstrable experience as a Workplace/Facilities management professional in a fast-paced, global start-up environment #athletemindset
  2. Proven experience managing multi-site building operations cross borders
  3. Solid understanding of building compliance and relevant legislation
  4. Intermediate proficiency with MS Office, Excel, Outlook and Google Apps
  5. Great interpersonal skills and ability to interact and communicate with influence #talkstraight
  6. Proactive and solutions focused with a #customer mind to create the best experience possible
  7. Attention to detail and strong organizational skills to #betheowner on your daily tasks and projects
  8. Strong vendor / contract management and negotiation skills to help our business to #runlean
  9. Ability to handle administrative details independently while exercising good judgment in keeping team members and stakeholders informed
  10. Hands-on, always ready to roll up your sleeves and go above and beyond for our #oneteam Excellent written and communication skills
Additional Information
Apply without meeting all requirements statement
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we'll empower you to unlock your potential so you can do your best work. We'd love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We'll be happy to support you.
#J-18808-Ljbffr

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