Program Manager

4 days ago


Dubai, Dubai, United Arab Emirates Amazon Full time
Program Manager - Labor Compliance and Vendor Management, Facilities, Maintenance, & Real Estate

About the Role: We are seeking a dynamic and customer-obsessed Program Manager to join our RME (Reliability, Maintenance, and Engineering) department. This role focuses on labor compliance, vendor management, and employee engagement, with a particular emphasis on time, attendance, and payroll management. The ideal candidate will be a self-starter capable of driving results, long-term strategy and support the INRME Vendor Excellence team.

Key Job Responsibilities
  1. Time, Attendance, and Payroll Management:
    Manage attendance through Kent facial recognition system, break hour compliance, leaves, and NFH.
    Develop and implement HR policies related to time office management.
    Ensure all processes adhere to local labor laws and company policies.
  2. Vendor Management and Compliance:
    Manage the vendor lifecycle, including onboarding, adherence to VPS (Vendor Performance Scorecard), and determining vendor retention.
    Conduct regular vendor audits to ensure labor compliance.
    Collaborate with internal teams to align vendor performance with business objectives.
    Implement strategies to optimize vendor relationships and performance.
  3. Data Analysis and Reporting:
    Build reports and analyses utilizing Quick Sight and advanced excel skills.
    Create and implement dashboards for INRME Vendor Excellence programs.
    Turn data into actionable information for decision-making.
  4. Program Development and Implementation:
    Create roadmaps for project implementation to enhance employee experience.
    Conceptualize and implement new initiatives to improve existing programs.
    Document standards for projects and standardize Vendor Excellence team initiatives.
    Run meetings with stakeholders and vendor partners to track progress and implement new initiatives.
BASIC QUALIFICATIONS

Required:

• Bachelor's degree in Business Management, Human Resources, Social Work or a related field.

• Minimum 2-4 years of experience in a similar industry.

• Proven experience in program or project management.

• Strong analytical and problem-solving skills.

• Excellent communication and coordination skills.

• Ability to manage multiple stakeholders and work collaboratively across functions.

• Experience with data analysis and turning data into actionable insights.

• Knowledge of labor compliance and vendor management.

• Proficiency in using attendance management systems.

• Strong knowledge of labor laws and compliance requirements.

PREFERRED QUALIFICATIONS

Knowledge of Lean principles and DMAIC methodology.
Experience in MS Access and SQL.
Experience in requirement gathering and ability to write clear and detailed requirement documents.

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