Housekeeping Attendant

2 weeks ago

Dubai, Dubai, United Arab Emirates Deluxe Holiday Homes Full time
Roles and responsibilities

A Housekeeping Attendant is responsible for maintaining cleanliness and order in hotels, resorts, or other hospitality settings. Their primary role is to ensure that guest rooms, public areas, and sometimes back-of-house areas are clean, well-organized, and meet the required standards of hygiene and comfort. Housekeeping attendants play a crucial role in providing a positive experience for guests, which is essential in the hospitality industry.

Key Responsibilities of a Housekeeping Attendant:

  1. Cleaning Guest Rooms:
    1. Daily Cleaning: Cleaning guest rooms according to hotel standards, including changing bed linens, dusting surfaces, vacuuming carpets, and cleaning bathrooms.
    2. Bed Making: Ensuring that beds are made properly, linens are fresh, and pillows are arranged neatly.
    3. Cleaning Bathrooms: Scrubbing sinks, bathtubs, toilets, and mirrors, replenishing toiletries, and ensuring everything is sanitized.
    4. Restocking Supplies: Replenishing essential items in the room like towels, toiletries, and coffee supplies.
  2. Maintaining Public Areas:
    1. Cleaning Hallways, Lobbies, and Restrooms: Ensuring that high-traffic areas, such as corridors, public restrooms, and lobbies, are clean and tidy at all times.
    2. Vacuuming & Sweeping: Regularly vacuuming carpets and sweeping floors in public spaces.
    3. Disposing of Trash: Emptying trash cans in both guest rooms and public areas and ensuring that trash is properly disposed of.
  3. Special Cleaning Tasks:
    1. Deep Cleaning: Performing periodic deep cleaning tasks, such as cleaning windows, washing walls, and cleaning carpets.
    2. Laundry: Collecting dirty linens, towels, and uniforms, and delivering them to the laundry department. In some cases, attendants may also handle basic laundry tasks, like ironing.
    3. Spot Cleaning: Addressing any immediate spills or stains in public areas or guest rooms.
  4. Guest Interaction and Service:
    1. Responding to Guest Requests: Addressing specific guest requests for additional amenities, like extra towels, pillows, or blankets, and delivering them promptly.
    2. Providing Information: Occasionally, housekeeping attendants may be required to answer basic guest questions or provide directions to hotel amenities.
    3. Ensuring Guest Satisfaction: Housekeeping attendants are essential in creating a positive and comfortable environment for guests, which directly impacts their overall experience.
  5. Safety and Hygiene Standards:
    1. Maintaining Health & Safety Standards: Following established health, safety, and hygiene protocols to ensure cleanliness and prevent the spread of germs and bacteria.
    2. Chemical Usage: Properly using cleaning chemicals and ensuring they are stored safely to avoid accidents or harm.
    3. Reporting Damages: Reporting any damage or maintenance issues in guest rooms (such as faulty lights, broken furniture) to the appropriate department.
Desired candidate profile
  • Performing a variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
  • Ensuring all rooms and common areas are clean and well-maintained.
  • Changing bed linen and making beds.
  • Stocking and replenishing amenities and supplies.
  • Reporting any maintenance issues or safety hazards.
  • Assisting guests with any requests or inquiries.
  • Additional tasks given by the supervisor.

Benefits:

  • Competitive salary package.
  • Accommodation and transportation.
  • 30 days of paid vacation.
  • Employment Visa, Health Insurance, Emirates ID.
  • An engaged team that works together to deliver without politics.

Requirements:

  • Prior experience in housekeeping or a similar role is preferred.
  • Knowledge of cleaning chemicals and supplies.
  • Ability to work independently and as part of a team.
  • Good communication and customer service skills.
  • Must be immediately available to join.
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