Training Coordinator

4 days ago


Dubai, Dubai, United Arab Emirates IntraEdge Full time

Responsibilities :

A 360 event management role, leading event logistics across any chosen in-person or online education programs delivered within your supported market

  • Partner with Business Education Partners to execute in-person and online education events, from set-up to on-the-ground support, to data analysis of survey & attendance feedback
  • Moderate online training sessions
  • Maintain the training calendar for supported markets, adding and updating training dates to ensure accuracy of event dates/programs within your supported market
  • Manage and maintain event hubs, ensure new events are added and existing events are correctly displayed, hub functionality is correctly working
  • Liaise with all cross functional partners to ensure a seamless execution of your events, including external event agencies or suppliers, Finance/Procurement, GCM Team, Business Education Training Partners.
  • Based on business needs, support Education Partners by liaising with all cross functional partners.
  • Manage the quality assurance of any external suppliers, ensuring frequent feedback is being provided and implemented
  • Manage our online help-desk, being the first response and representing the Blueprint brand when answering online support tickets on Blueprint platform and products
  • Produce and updating internal marketing collateral, including but not limited to regional visuals and event/program/quarterly wrap-ups
  • Partner with XFN's to create custom learning paths using our existing online courses & platform.

Expectations for Business Education Training Coordinator:

  • Build out invites, sharing enrollment links and managing RSVP numbers for in-person and online education events. Sharing RSVP numbers with Sales partners on a regular cadence to ensure there's an adequate no. of attendees to run the event
  • Set up and moderate online trainings on the required platforms (eg. Intellum LMS, BlueJeans, Zoom, WebEx etc.) to ensure a seamless online education event delivery, including adding polls, handouts, surveys, Q&A's resolving any technical issues, leading a test-run, presenting house-keeping etc.
  • Provide on the ground support for Certification Events, including setting up the rooms, testing software & internet bandwidth, setting up laptops and exam proctoring
  • Maintain and update the Business Education program tracking document with your market's education event data, including RSVP & final attendee numbers, and other session details
  • Monitor and provide regular reporting to support global programs/initiative and any other newly introduced educational programs
  • Partner with Program Managers on new program launches, building out new processes & training global team on implementing these processes, based on expertise & feedback
  • Manage our online help-desk, responding to user queries relating the Blueprint platform and products within the 24 hr SLA, ensuring you're collaborating frequently with the global Business Education team, staying upskilled on any new product or platform changes
  • Be the CLP expert within your region: supporting the Business Partner with technical guidance & showcase platform functionality all while adhering to our 7 day response SLA
  • Support with any language translations within the region when needed, occasionally support other regions globally when required
  • Gather and share feedback and insights on the processes, trainings you support and tools which are being used

Skills, Competencies, and Tools Required:

  • 1-3 years of work experience providing all round training event management support and coordination
  • Fluency in English
  • Leading or facilitating virtual events with variety of online delivery tools
  • Ability to manage and prioritize multiple projects simultaneously
  • Efficient and organized with excruciating attention to detail
  • Critical thinking and problem-solving skills essential / works well under pressure
  • Ability to deliver high-quality work within tight timelines
  • Excellent communication skills (written and verbal)
  • Self-motivated with the ability to work independently and on multiple initiatives in a fast-paced, constantly changing environment
  • Strong customer service orientation while maintaining a high level of integrity and confidentiality
  • Coordinate course enrollment and scheduling on a long-term and short-term basis
  • Generate standard and ad-hoc reports
  • Proficient in Google Suite and Microsoft Office
  • Familiarity with event platform tools: LMS, Splash, BlueJeans, Zoom, Webex
  • Basic troubleshooting IT skills preferred, especially email, spreadsheets, and exam delivery software
  • A good sense of humor, a positive attitude and great teamwork skills

Other (nice to haves):

  • Bachelor's degree or similar work experience
  • Digital marketing experience
  • Learn/Education background
  • Global/International work experience
#J-18808-Ljbffr

  • Dubai, Dubai, United Arab Emirates COPEX Training Full time

    Career Opportunity at COPEX TrainingAbout the Job:We are seeking an experienced and organized individual to join our dynamic team as a Learning Events Administrative Coordinator. The successful candidate will be responsible for coordinating all aspects of learning events, from planning and logistics to participant communication and post-event...


  • Dubai, Dubai, United Arab Emirates COPEX Training Full time

    Career Advancement at COPEX TrainingAbout the Position:We are seeking a highly organized and experienced individual to join our team as a Learning Events Administrative Coordinator. The successful candidate will be responsible for planning, organizing, and managing our learning events, ensuring all aspects of logistics are secure and...


  • Dubai, Dubai, United Arab Emirates Best Practice Training and Management Consultancy Full time

    Training Coordinator and Marketing Administrator Best Practice Training and Management Consultancy BestPractice.ae is seeking a dedicated Training Coordinator and Marketing Administrator to provide excellent support to our sales team. Your daily job duties include preparing pricing documentation and proposals for customers, responding to customer calls and...

  • Training Coordinator

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Paramount Hotel Full time

    Acts as a central point of contactfor all training inquiries and requests relating to the Cast& Development unit.Liaise withfunctional departments to coordinate brand training programs fornew joiners and existing Casts.Ensure that allCasts are inducted into Paramount Hotel in a welcoming and positivemanner.Create and maintain a monthly calendarof training...

  • Training Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Paramount Hotel Full time

    Acts as a central point of contactfor all training inquiries and requests relating to the Cast& Development unit.Liaise withfunctional departments to coordinate brand training programs fornew joiners and existing Casts.Ensure that allCasts are inducted into Paramount Hotel in a welcoming and positivemanner.Create and maintain a monthly calendarof training...


  • Dubai, Dubai, United Arab Emirates Paramount Hotel Full time

    Acts as a central point of contactfor all training inquiries and requests relating to the Cast& Development unit. Liaise withfunctional departments to coordinate brand training programs fornew joiners and existing Casts. Ensure that allCasts are inducted into Paramount Hotel in a welcoming and positivemanner. Create and maintain a monthly calendarof training...


  • Dubai, Dubai, United Arab Emirates Paramount Hotel Full time

    Acts as a central point of contact for all training inquiries and requests relating to the Cast & Development unit.Liaise with functional departments to coordinate brand training programs for new joiners and existing Casts.Ensure that all Casts are inducted into Paramount Hotel in a welcoming and positive manner.Create and maintain a monthly calendar of...


  • Dubai, Dubai, United Arab Emirates IntraEdge Full time

    A 360 event management role, leading event logistics across any chosen in-person or online education programs delivered within your supported market. Partner with Business Education Partners to execute in-person and online education events, from set-up to on-the-ground support, to data analysis of survey & attendance feedback. Moderate online training...


  • Dubai, Dubai, United Arab Emirates Al-Futtaim Full time

    Key ResponsibilitiesCreate learning items and tracks based on consultants and trainers' material design.Assign learning courses and tracks to specified users as per program design.Maintain the digital platform in coordination with assigned consultants/trainers.Maintain associates' training records and attendance in the LMS.Schedule and plan training...


  • Dubai, Dubai, United Arab Emirates COPEX Training Full time

    At COPEX Training, we are committed to delivering impactful learning experiences that drive growth and success.Job Description:This role is pivotal in ensuring the seamless execution of our learning events and providing exceptional support to participants, trainers, and internal stakeholders.The Learning Events Administrative Coordinator will play a key role...


  • Dubai, Dubai, United Arab Emirates Bahri | البحري Full time

    Job Purpose:This role supports the Safety Training Group Manager in facilitating Bahri Ship Management's safety and behavior-based training programs. Key responsibilities include identifying competence gaps, ensuring effective onboard safety training, and managing the scheduling and attendance of Safety Training Officers (STOs) for ship visits.The ideal...


  • Dubai, Dubai, United Arab Emirates Rotana Hotels Full time

    Rotana Hotels is seeking a Training Program Coordinator to assist in promoting the desired work culture. The role involves developing and conducting training courses and facilitating workshops based on operational requirements.You will be responsible for:Analyzing Colleague Development needs in the hotel and prioritizing them for the Learning and Development...


  • Dubai, Dubai, United Arab Emirates COPEX Training Full time

    Learning Events Administrative CoordinatorCOPEX is a leading provider of professional training and development solutions, dedicated to empowering individuals and organizations to achieve their full potential. Through innovative learning programs and events, we deliver impactful experiences that drive growth and success.We are currently seeking a Learning...


  • Dubai, Dubai, United Arab Emirates Al-Futtaim Full time

    Job SummaryWe are seeking a skilled Learning and Development Specialist to join our team at Al-Futtaim. As a key member of our organization, you will be responsible for driving impactful learning experiences, coordinating training schedules, and optimizing the Learning Management System (LMS).Your primary focus will be on creating engaging content, assigning...


  • Dubai, Dubai, United Arab Emirates Sunset Hospitality Group Full time

    Sunset Hospitality Group crafts distinctive experiences in the hospitality arena.We are seeking a Training and Development Coordinator to join our team:Main Duties:Design and deliver customized training programs for various roles, emphasizing onboarding, leadership development, technical skills training, and service excellence.Oversee the planning,...


  • Dubai, Dubai, United Arab Emirates Quest Resources Full time

    We are seeking an experienced Luxury Retail Training Coordinator to join our growing team in Dubai, UAE. The successful candidate will be responsible for designing and delivering training programs that meet the business and individual employees' needs.The ideal candidate will have excellent knowledge of learning and evaluation theories, techniques, and...


  • Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    As a Retail and Training Development Coordinator at Chalhoub Group, you will play a vital role in shaping the retail experience of our customers. Our 14,000-strong team is dedicated to delivering exceptional service and innovative solutions to meet the evolving needs of our customers.Your key responsibilities will include creating interactive PowerPoint...

  • Training Officer

    4 days ago


    Dubai, Dubai, United Arab Emirates Terracotta Outsourcing Full time

    We are currently in the process of hiring the above vacancy, for a renowned company based in DubaiReporting to: Manager, Talent Management SectionDepartment: Talent ManagementSalary: AED 8000/-Level of relevant work Experience: 02 - 04 YearsPlace of Work: Dubai, United Arab EmiratesOVERALL JOB PURPOSE:Coordinate and implement training activities to achieve...

  • Training Officer

    1 day ago


    Dubai, Dubai, United Arab Emirates Terracotta Outsourcing Full time

    Job DescriptionWe are currently in the process of hiring the above vacancy, for a renowned c company based in DubaiJob Title: Training Officer (Arabic)Reporting to: Manager, Talent Management SectionDepartment: Talent ManagementPlace of Work: Dubai, United Arab EmiratesOVERALL JOB PURPOSE:Coordinate and implement training activities to achieve organizational...


  • Dubai, Dubai, United Arab Emirates Amazon Full time

    Job Overview:This role is responsible for developing and delivering training programs to support the growth and development of Amazon's Fulfillment Center workforce. The ideal candidate will have excellent communication skills, strong analytical abilities, and a proven track record of delivering high-quality training experiences.Main Responsibilities:Develop...