Operations Coordinator

3 weeks ago

Dubai, Dubai, United Arab Emirates DHL Germany Full time

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. As the Freight Forwarding Experts, since 1815, we offer standard Global Freight services in addition to highly specialized end-to-end transportation solutions to customers across most industries around the world.

DGF UAE has an opening for Operations Coordinator. You will have to administer customs processes and activities to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.

Join us in connecting people and improving lives.

Key Tasks

  1. Under general/limited supervision, support delivery of import/export processes and activities to optimize service and performance.
  2. Provide timely and effective administrative support for documentation such as receiving, reconciling, consolidating/summarizing documents and information.
  3. Conduct data capturing activities, feed data into relevant operating system and set up master data for transactions.
  4. Conduct pre-alert screenings of paperwork, maintain documentation/standard operating procedures and support in documentation archiving processes.
  5. Prepare filing of import/export entries.
  6. Handle and maintain customer part lists.
  7. Evaluate and monitor performance targets, update shipment information and physical status.
  8. Conduct best practices and quality checks to ensure adherence to set quality, accuracy and timeliness of activities.
  9. Reconcile data and generate reports and updates for performance monitoring to support other team members.
  10. Follow and achieve compliance with established regulations and ensure proper usage of import/export processes and policies.
  11. Resolve recurring issues faced during delivery as per defined processes, systems and methods.
  12. Support team members with less experience in different/difficult situations.

Stakeholders

  1. May influence others within the job area through explanation of facts, policies and practices.
  2. Support and interact with senior colleagues of own and other teams.
  3. Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge.
  4. Address task-related issues appropriately to maintain work relationships.

Management Responsibility

  1. Individual contributor without direct responsibility for leading others.
  2. Provide assistance and training to lower level employees.
  3. Delegating and reviewing the work of lower level employees.

Skills

Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Import Export, Dangerous Goods Regulations, Sanction Countries, Customer Requirements, CRM, Classification, Bill Of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Airlines, Authorities, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback.

Qualifications & Key Requirements

Education Level

  1. Vocational/Specialized/Technical/Certification.

Experience Level

  1. More than 2 years.

We offer:

  1. Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  2. Possible further career development.
  3. Competitive salary.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. If you are ready to join our team and become a future leader in the world of Freight Forwarding, submit your resume via OUR career's website.

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

  1. The largest global network with more than 30,000 passionate employees.
  2. The most efficient processes and fastest response times.
  3. The best solutions and best customer service.

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results.
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility.

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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