Milelle Job

منذ 2 أيام

Dubai, Dubai Emirate, الإمارات العربية المتحدة keka cs دوام كامل ‏167,000 د.إ.‏ - ‏234,000 د.إ.‏ عقد

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We are seeking a highly motivated and experienced individual to join our Disney XD Customer Success department as a Milelle Job. The ideal candidate will have at least 2 years of experience in a similar role and be passionate about providing exceptional customer service.

Roles and Responsibilities:

Manage a portfolio of Disney XD customers, ensuring their satisfaction and success with our products and services
Proactively reach out to customers to address any issues or concerns they may have
Collaborate with internal teams to ensure timely resolution of customer inquiries and escalations
Provide product demonstrations and training to customers as needed
Identify opportunities for upselling and cross-selling additional products or services
Develop and maintain strong relationships with key stakeholders within customer organizations
Track customer interactions and feedback in our CRM system
Stay up-to-date on industry trends and best practices in customer success

Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field
2+ years of experience in a customer success or account management role
Excellent communication and interpersonal skills
Strong problem-solving abilities and a customer-centric mindsetProficiency in CRM software and Microsoft Office suite
Ability to work independently and as part of a team
Experience working in the entertainment industry or with children's programming is a plus

Milelle Job

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Roles and Responsibilities:

Qualifications:

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الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

Milelle Job

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Roles and Responsibilities:

Qualifications:

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