CRM and Events Trainee

2 weeks ago

Dubai, Dubai, United Arab Emirates Sephora Full time

The CRM and Event Trainee will support efforts to build awareness of our Beauty Pass loyalty events through pre- and post-event communications to Beauty Pass members. This includes assisting in the development of a communication plan - with a focus on emails and SMS messages – and leading on all communications execution end-to-end. As part of this execution, the trainee will be responsible for the creation of event emails / SMS messages, setting up on relevant deployment platforms and sending out as required. To drive this execution, the Trainee will bring strong organization, attention to detail and creativity to the role. He / she will also have strong collaboration and the ability to work across teams to ensure effective event messaging and alignment to overall branding.

KEY ACCOUNTABILITIES :Event Communications Support :
  • Support in the creation of member communication plans for each upcoming loyalty event with a focus on email and SMS messages.
  • Support in briefing / executing secondary channels including social media, push messages and outbound calls.
Email / SMS Execution Excellence :
  • Support in the creation of detailed SMS and email plans per event including segmentation, storytelling / messaging and deployment timelines.
  • Execute and lead the design of email / messages ensuring alignment with brand guidelines, event theme and more.
  • Execute campaigns using our Adobe platform, ensuring accuracy, consistency, and timely delivery.
  • Ensure constant maintenance of all event communications on the larger Campaign Calendar.
Campaign Analytics, Reporting and Optimization :
  • Leverage available platforms (Adobe Campaign Manager, Power BI) to pull basic event reporting with a focus on open rates and click rates (for emails / SMS).
  • Supporting in the amalgamation of all larger event reporting with a focus on communication results and lessons learned.
Stakeholder Collaboration and Management :
  • Stay on top of all upcoming events and ensure constant updates to all email / SMS executions.
  • Oversee all competitor event communications and share best practices / inspiration.
  • Collaborate with internal stakeholders to execute event communications including Social Media, Call Centre and more.
SKILLS, QUALIFICATIONS AND PERSONAL ATTRIBUTES
  • Bachelor's degree in marketing, communications, CRM or similar
  • Passion for CRM with a focus on email and / or SMS marketing
  • Analytical mindset who enjoys high-attention projects that require data, segmentation and reporting
  • Data-savvy, result-driven and comfortable with Excel
  • Excellent communication skills (oral, written, and interpersonal) and ability to work in teams
  • Able to multi-task projects, remain organized and maintain strong attention to detail
  • Arabic is a strong plus

Most importantly, candidate needs to live and breathe Sephora Culture.

#J-18808-Ljbffr

  • Trainee - Events and Communications

    2 weeks ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    The CRM and Events Trainee will play a crucial role in promoting our Beauty Pass loyalty events by creating effective pre- and post-event communications to our members. This includes developing a communication plan with a focus on emails and SMS messages, as well as executing all communications end-to-end.Key Responsibilities:Support the creation of member...

  • Events Sales

    2 weeks ago

    Dubai, Dubai, United Arab Emirates El Noor Events Full time

    Responsibilities: Daily duties are outbound calls to potential customers. Work creatively to bring about awareness of event opportunities. Attend events in order to build customer relationships, content knowledge and cross-sell future events. Work with clients to plan and coordinate details of events. Ensure successful event execution by our...

  • CRM Trainee

    18 hours ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    Join to apply for the CRM Trainee - Beauty role at Chalhoub GroupINSPIRE | EXHILARATE | DELIGHTFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group has curated a portfolio of over 10 owned brands and works with more than 400 international names across luxury fashion, beauty, jewellery,...

  • CRM Trainee

    17 hours ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    Join to apply for the CRM Trainee - Beauty role at Chalhoub GroupINSPIRE | EXHILARATE | DELIGHTFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group has curated a portfolio of over 10 owned brands and works with more than 400 international names across luxury fashion, beauty, jewellery,...

  • Marketing Trainee Position

    7 days ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Marketing Trainee OpportunityAre you looking for a challenging and rewarding role in marketing?This is an exciting opportunity to join our team as a Marketing Trainee, where you will be responsible for supporting the marketing team in project management and coordination.The successful candidate will have excellent communication skills, be highly organized,...

  • Marketing Trainee

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    The marketing trainee will support the marketing team in project management and coordination to ensure successful planning and execution of events, in-store activations, campaign and product launches, PR initiatives, clienteling pushes and 360 communication. PROJECTS (70%) Support in events and in-store activations planning and execution (liaise with...

  • Marketing and Event Coordinator

    2 weeks ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    The role of Marketing Trainee offers a unique opportunity to support the marketing team in project management and coordination.Key ResponsibilitiesSupport events and instore activations planning and execution, liaising with suppliers, coordinating with store teams, managing gifting, etc.Create and update decks on a project basis.Scout and liaise with...

  • Event Marketing Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates MENA Live Events Full time

    We are seeking a results-driven Marketing Manager to join our fast-paced event management company. The ideal candidate will have a passion for event planning and promotion, a strong background in digital and traditional marketing, and a proven track record of creating successful marketing campaigns. This role will be responsible for developing and executing...

  • Trainee Sales Executive

    1 week ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Key ResponsibilitiesThe Sales Trainee will be responsible for:Providing administrative support to the sales team.Handling customer inquiries and responding to their needs.Preparing and sending out quotations to clients.Collaborating with other departments to ensure efficient handling of sales, marketing, and event-related tasks.Developing and maintaining...

  • Management Trainee

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.Management Trainee is responsible for both internal and external communication. This includes creating and implementing communication programs that effectively describe and promote the company and its products. It also includes performing a variety of tasks,...