Flagship Store Director

3 weeks ago

Dubai, Dubai, United Arab Emirates HRsource Full time

As the Flagship Store Director, this role will be responsible for leading, training and developing mid-management to ensure a high-level of meeting and exceeding company standards and KPIs. Leads operational standards, and delivery of exceptional customer experience to align to profitability and increase store sales. You will be required to hold a high level of integrity, results driven and demonstrate a role model foundation. Analysing sales and key performance indicators and taking the required actions to drive these.

Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, Luxury retail experience, qualifications, and other job-related factors.

Commitment Responsibilities of the role:

  • VIP and HNW clientele management
  • Communication and reporting to the Regional Retail Director, GM and European Stakeholders
  • Increase profitability and customer loyalty to ensure the performance of KPIs and company standards meets and exceeds expectations.
  • Drive KPI's to meet sales targets
  • Audit operating procedures, maintain product knowledge
  • Facilitate and communicate strategies to align to departmental goals
  • Manage associate performance and assist associates with recommendations of performance improvement, by coaching, mentoring, and training.
  • Ensures and performs the deployment of company standards – execute leadership to drive a positive working environment, build a strong and rewarding culture.
  • Staffing, coaching, develop associates with continuous training to increase improvement to overall sales portfolio.
  • Partner with recruiting to meet hiring demands, transfers, and promotions, to improve staffing levels.
  • Partner with Human Resources with recommendations, corrective actions, and employment decisions.

Qualifications:

  • Understanding of incentive and commission-based environment.
  • Effective and efficient time management, organization skills, attention to detail, and verbal and written communication skills.
  • Ability to change to meet the demands of the business.
Seniority level

Director

Employment type

Full-time

Job function

Sales, Business Development, and Management

Industries

Retail Apparel and Fashion and Retail

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