Senior Analyst- Business Analytics Emiratized Role
7 days ago
JOB PURPOSE:
The Data Analysis & Reporting Senior Analyst is responsible for supporting the AVP Data Analysis & Reporting and the Head of Business Governance in fulfilling the Data Analysis & Reporting needs of all Consumer Banking Groups entities which include all business segments (Mass Elite, Elite World, NHL, Islamic, etc.) and functions (Product Sales & Distribution, Business Development, Digital, Digital Marketing Strategies, other Business Governance units, etc.). The role holder is also expected to support business units outside of Consumer Banking including Global Private Banking, Customer Experience, KYC & Onboarding, Finance, Contact Centre, DAAI, Group Compliance, etc. The role holder focuses on ad hoc requirements, deep dive analytics, and other special business intelligence projects and initiatives to support the overall objectives of Business Analytics in terms of automation, Power BI reporting, and performance packs in order to drive data-driven decisions. The role holder will also lead the analytical and reporting requirements on marketing leads activities, overall lead management performance, and digital adoption and sales journeys.
ACCOUNTABILITIES:
Data Sourcing & Maintenance
- Discovering new data from the Enterprise Data Warehouse (EDW) and migrating it into the EDW by establishing and governing data logics from EDW tables.
- Performing sanity checks on all data inputs and liaising with respective EDW IT custodians in the event of anomalies.
- Liaising with EDW IT to onboard new columns or tables.
- Running the necessary jobs on a regular basis to ensure that the backend tables are created on time.
- Establishing a clean, responsible, and easy-to-track data source.
Ad Hocs & Special Projects
- Handling and delivering various ad hoc requirements across the different CBG functions as well as other FAB business units.
- Supporting on the data inputs required for group or bank-wide activities and initiatives.
- Supporting on regulatory data requirements including CBUAE, FATCA/CRS, AML/CFT, etc.
- Supporting on CBG special projects.
Regular Reporting
- Delivery of reports committed to stakeholders on a daily, weekly, monthly, or quarterly basis.
- Working towards full automation of reports in favor of EDW and Power BI.
CRM Campaign/Lead Performance Reporting and Oversight
- Monitoring and tracking campaign/lead performance results and performing campaign/lead performance analysis.
- Preparing regular and ad hoc reports as required in a timely and accurate manner.
- Assisting in planning and deployment of new campaign/leads.
Digital Journeys Reporting and Insight
- Making sure all the digital journeys are tagged and reported to top management.
- Bridge the gap between Business and Tech teams to get the requirements for digital journeys.
- Perform ad hoc analysis as needed.
In relation and further to the above Responsibilities, the role holder is expected to:
- Uphold the FAB values across all aspects of the day-to-day role.
- Be responsible for self-management and growth.
- Strive to ensure accuracy and speed of reports and analyses.
- Perform proactive deep-dive analyses and logical derivations.
- Adhere to policies and procedures as set out by the Group and by FAB.
- Collaborate with stakeholders to finetune the reports based on current strategies and priorities.
Qualifications :
Minimum Qualification
Bachelor's degree in Management Information Systems or related discipline.
Minimum Experience
3 years of relevant experience in the banking sector with at least 1 year in similar positions in the Business Intelligence, Business Analytics, or Decision Support functions.
Other Essential Requirements
- Strong technical knowledge of Consumer Banking products and business model.
- Basic SQL knowledge.
- Advanced Excel skills.
- Basic knowledge of BI tools like Power BI, OBIEE, Business Objects, or similar.
- Knowledge of and aptitude for data warehousing and ETL will be an advantage.
- Ability to interact with senior stakeholders across the Group.
- Excellent communication skills with a high degree of personal integrity.
- Advanced presentation skills.
Remote Work :
No
Employment Type :
Full-time
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