Store Manager

6 days ago


Dubai, Dubai, United Arab Emirates Apparel Group Full time

POSITION OBJECTIVE

  • Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.
  • Implement operating procedures at the store as per the company and Brand standards.
  • Promote the Loyalty Program of the company for maximizing loyalty and repeat sales.
  • Provide feedback to the Area Manager and Operations Manager regarding employees and products.

Key Responsibilities

  • Brief and guide the staff on achieving daily, weekly, and monthly sales targets.
  • Maintain fashion knowledge and be well-groomed to ensure minimal stock loss, responding to and anticipating customer needs.
  • Ensure minimal stock loss and manage stockrooms effectively.
  • Implement the operating procedures at the store and ensure all staff adhere to the brand and company's policies and procedures at all times.
  • Apply creative techniques to achieve or exceed store sales targets.
  • Ensure required stock levels are maintained to maximize sales.
  • Conduct weekly audits of store administration and resolve any discrepancies.
  • Manage the daily roster, leave, and grievances of retail staff.
  • Maintain visual merchandising standards in the store at all times as per set VM standards.
  • Promote the Club Apparel Loyalty Program for repeat sales.
  • Supervise the store and provide feedback to the Area Manager regarding employees and products.
  • Ensure awareness and vigilance regarding security in the store without any negligence.
  • Stay updated about the various brands of the group for suggestive selling to customers.
  • Take end-to-end responsibility for store operations.
  • Must be physically fit to stand for extended hours and capable of heavy lifting.
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