Memberships Manager

1 week ago

Dubai, Dubai, United Arab Emirates Kerzner International Full time

SIRO One Za'abeel is more than a hotel – it's a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.

Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they're striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.

Be a part of the world's first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. SIRO One Za'abeel creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. SIRO One Za'abeel is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.

About the Role

The Membership Sales Manager role will mainly assist the Fitness Manager in successfully achieving budgeted membership targets through an innovative sales and marketing process as well as improving retention of existing members through the development of an internal program of member events and five-star service standards.

Promoting the overall philosophy and services of working together with our guests and members, curating a journey dedicated to a guest's needs, delivering not only rewarding experiences in the short term but also long-lasting, sustainable success to reinforce the reputation and profile of SIRO for providing an immersive lifestyle destination.

About You

Ideally, you should have a minimum of 2 years of experience as a Membership/Sales Manager in a hotel or a fitness club. Strong customer service and administrative competencies within the luxury hospitality industry or boutique fitness clubs would be desirable. Skills in managing and processing software such as Mindbody are required.

You must possess the ability to coach and motivate colleagues to achieve sales and service goals, build clientele, monitor productivity goals, and evaluate results, as well as find innovative ways to retail merchandising and selection of products. The position requires a flexible schedule (late night shifts, weekends, and holidays).

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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