Ecommerce Specialist

1 week ago

Sharjah, Sharjah, United Arab Emirates Global Food Industries Full time

Job Overview

The E-Commerce Executive will be responsible for planning and executing the company's e-commerce strategy, managing both internal and external online business operations. This role involves handling e-commerce accounts, driving sales growth, forecasting demand, finalizing contracts and business development agreements (BDA), and coordinating with key stakeholders, including marketing, sales, logistics, and customer service. The ideal candidate will ensure seamless online operations, optimize sales performance, and contribute to the brand's overall digital growth.

Key Accountabilities

1. E-Commerce Business Management

  • Plan and execute online business strategies to increase market share and revenue.
  • Manage e-commerce accounts on platforms like Amazon, Noon, Carrefour, and others.
  • Ensure competitive product positioning, pricing, and promotions.

2. Sales & Forecasting

  • Drive sales performance through strategic planning and execution.
  • Monitor sales trends and forecast demand to optimize inventory levels.
  • Work with finance and supply chain teams to align stock availability with projected sales.

3. Contract & BDA Management

  • Negotiate and finalize agreements with online marketplaces and third-party vendors.
  • Ensure all agreements align with business objectives and profitability targets.

4. Cross-Functional Coordination

  • Collaborate with marketing teams on digital campaigns and online promotions.
  • Work closely with logistics to ensure timely order fulfillment and delivery.
  • Coordinate with customer service to enhance the online shopping experience.

5. Performance Monitoring & Optimization

  • Track key performance indicators (KPIs) such as sales growth, conversion rates, and customer retention.
  • Optimize product listings, descriptions, and images for better visibility and engagement.
  • Analyze data and trends to improve online sales strategies.

Qualifications/Requirements

  • Bachelor's degree in Business or Marketing or a related field.
  • Strong understanding of online marketplaces, e-commerce platforms, and digital marketing.
  • Excellent negotiation and contract management skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work cross-functionally with internal and external stakeholders.
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