Data Entry Quality Review Agent

منذ 5 أيام

Abu Dhabi, Abu Dhabi Emirate, الإمارات العربية المتحدة Dicetek LLC دوام كامل ‏40,000 د.إ.‏ - ‏56,000 د.إ.‏ عقد

مجانًا عبر البريد الإلكتروني أو Google

احفظ هذه الوظيفة وحافظ على تنظيم بحثك

قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.

مجانًا عبر البريد الإلكتروني أو Google

بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.

Bachelor’s degree or equivalent qualification, preferably in Business, Finance, Banking, or a related field
Relevant experience in Retail Banking, Auto Finance, banking operations, application processing, data entry, or quality control
Prior experience in application/document review and resolving processing discrepancies would be preferred
No specific professional certification required, unless mandated under the Bank’s applicable requirements

Broad knowledge of Retail Banking products and services, preferably Auto Finance.
Business communication skills, both written and verbal
Proficiency in MS Office applications, particularly Excel.
Strong computer, data-entry and typing skills, with a high level of accuracy and attention to detail.
Good Knowledge of UAE banking practices, regulations & risks.
Ability to effectively manage internal stakeholders in a professional and mature manner.
Relevant experience in Retail Banking, Auto Finance, banking operations, application processing, data entry, or quality control

Meet the KPIs defined by Management for timely and accurate application processing in the designated systems.
Review applications to ensure they are complete, accurate, error-free, and compliant with applicable policies and procedures before submission to OPS – Assets Support Operations.
Ensure all cases are processed in accordance with ADIB product guidelines, policies and procedures, due-diligence requirements, and applicable Do’s and Don’ts.
Identify application discrepancies or policy deviations and coordinate with frontline sales staff for timely clarification and correction.
Review rejected applications, ensure all rejection reasons and identified discrepancies are adequately addressed, and re-submit cases to the relevant department.
Maintain accurate and up-to-date MIS, trackers, and records in line with business and management requirements.
Support adhoc operational activities and assignments as required by the business.
Identify process gaps, recurring errors, and opportunities for improvement, and support corrective actions to enhance operational efficiency, FPR, TAT, and customer experience.
Ensure strict adherence to ADIB policies, procedures, controls, and applicable regulatory requirements.
Complete all mandatory and role-specific training assigned for continuous development and maintenance of required competencies.