Product Specialist

4 days ago

Dubai, Dubai, United Arab Emirates Eon Dental Full time
Who are we?

Eon Dental is a high-impact medical devices & tech company growing at neck breaking speed. We are a team of over 400 colleagues dedicated to making Eon Dental a leading global player in the clear aligner and dental services industry.

Eon Dental aims to deliver value to dentists and orthodontists worldwide by offering a superior quality product, dynamic pricing, treatment schemes as well as after-sales service and assistance.

Software and innovation are involved in all aspects of our product lifecycle; beginning from an engaging experience on the frontend applications that serve customers and dentists to robust backend solutions for process management and automation.

Our excitement about the vision and mission of the company has enabled us to foster a great culture and an exciting work environment that is based on building synergies and our team's exceptional talent to make our customers' experience outstanding.

Your Impact

The Product Specialist is based in the United Arab Emirates - Dubai, reports directly to the Regional Sales Manager, and will be responsible for driving sales of clear aligners and fostering relationships with key clients within the UAE by establishing and nurturing relationships with medical professionals, specifically doctors. This role requires in-depth product knowledge, effective communication, and a commitment to providing exceptional customer support to enhance patient care and drive business growth.

What You'll Do

  1. Acquire and maintain comprehensive knowledge of aligner products, including features, benefits, and clinical applications.
  2. Educate doctors on product usage, advantages, and the impact on patient outcomes.
  3. Build and strengthen relationships with doctors, dental practices, and orthodontic professionals.
  4. Conduct regular visits to healthcare providers to understand their needs and gather feedback.
  5. Execute sales plans to target specific healthcare professionals and practices.
  6. Present and demonstrate aligner products to doctors, showcasing their effectiveness and patient benefits.
  7. Provide training sessions and educational materials to doctors and their staff on aligner products.
  8. Assist with product trials and offer ongoing support for usage and troubleshooting.
  9. Monitor competitor activities and industry trends to identify opportunities for growth and product positioning.
  10. Gather insights from doctors to inform product development and marketing strategies.
  11. Maintain accurate records of sales activities, customer interactions, and feedback.
  12. Prepare and present regular sales performance reports to management.
  13. Work closely with marketing and product development teams to align sales strategies with overall business goals.
  14. Collaborate with other sales representatives to share best practices and insights.
  15. Act as a liaison between doctors and the company, advocating for customer needs and addressing concerns promptly.
  16. Adhere to the quality standards and safety procedures as per the company guidelines and local regulations.
  17. Take appropriate actions in relation to any hazards and work related issues, and escalate as needed, in order to ensure prompt and effective resolution.
  18. Perform other job-related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives.
What To Bring

  1. Fluency in Arabic and English communication.
  2. Bachelor's degree, preferably in Dentistry or Life Science/Healthcare.
  3. 3+ years of experience as a Product Specialist with a proven sales record.
  4. Experience in working with an international brand.
  5. Ability to work on MS Suite, CRM, and sales systems.
  6. Enthusiastic with strong interpersonal and collaboration skills.
What We Offer

  1. Great culture and growth opportunity.
  2. The chance to personally impact Eon's customer experience.
  3. Push your boundaries working with highly motivated and cross-functional teams.
Interested?

Then apply for this position by clicking on the apply button. All applicants must send an updated CV in English.
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