Analyst, Operations Performance Tracking

2 weeks ago

Dubai, Dubai, United Arab Emirates ADNOC Full time

The jobholder is responsible to manage the Operations performance tracking process to enhance operational efficiency and support Borouge's strategic goals and business requirements.

This role includes leading the analysis of operational data to identify trends and areas for improvement, generating comprehensive reports on operational performance, monitoring key performance indicators (KPIs), developing dashboards and visualizations, conducting root cause analysis, collaborating with Digital to ensure data integrity, evaluating existing processes for inefficiencies, implementing process optimization initiatives, developing standard operating procedures (SOPs), facilitating cross-functional workshops, and engaging with stakeholders to gather feedback on process changes.

KEY ACCOUNTABILITIES

Data Analysis & Reporting

  1. Analyze operational data to identify trends and areas for improvement, ensuring data-driven decision-making.
  2. Generate comprehensive reports on operational performance, providing insights to stakeholders for strategic planning.
  3. Develop dashboards and visualizations to present data in an accessible format, facilitating stakeholder understanding.
  4. Conduct root cause analysis on performance issues, enabling targeted interventions and corrective actions.
  5. Collaborate with Digital to ensure data integrity and accuracy, maintaining reliable information for decision-making.

Performance Monitoring

  1. Track and analyze performance metrics to ensure alignment with business objectives, supporting strategic goals.
  2. Monitor key performance indicators (KPIs) to track progress and highlight areas needing attention, supporting continuous improvement.
  3. Conduct regular performance reviews with teams, providing feedback and identifying areas for improvement.
  4. Develop performance benchmarks and targets, setting clear expectations for operational teams.
  5. Utilize performance data to identify the best practices and share them across the organization, promoting excellence.
  6. Implement performance management tools and systems, enhancing the ability to monitor and improve performance.

Operations Optimization's support

  1. Evaluate existing processes to identify inefficiencies and recommend improvements, enhancing operational efficiency.
  2. Implement process optimization initiatives, aligning with Borouge's strategic goals and objectives.
  3. Develop and document standard operating procedures (SOPs), ensuring consistency and compliance across operations.
  4. Facilitate cross-functional workshops to brainstorm and implement process improvements, fostering collaboration.
  5. Monitor the impact of process changes, ensuring they deliver the expected benefits and improvements.
  6. Engage with stakeholders to gather feedback on process changes, ensuring continuous refinement and optimization.

Communication & Coordination

  1. Communicate performance insights and recommendations to senior management, facilitating informed decision-making.
  2. Engage with cross-functional teams to understand their needs and challenges, ensuring alignment with operational goals.
  3. Develop and maintain relationships with key stakeholders, fostering collaboration and support for initiatives.
  4. Present performance reports and updates at meetings, ensuring transparency and accountability.
  5. Gather feedback from stakeholders on performance initiatives, ensuring continuous improvement and relevance.
  6. Ensure compliance with all relevant regulations and standards, maintaining operational integrity and reputation.
  7. Monitor regulatory changes and update processes accordingly, ensuring ongoing compliance.
  8. Develop risk management plans to mitigate potential operational risks, ensuring business continuity.
  9. Collaborate with legal and compliance teams to address any issues, ensuring alignment with Borouge's policies.
  10. Provide training and support to teams on compliance requirements, fostering a culture of adherence and accountability.
  11. Explore and implement new technologies to enhance operational performance, driving innovation.
  12. Stay updated on industry trends and advancements, ensuring Borouge remains competitive and forward-thinking.
  13. Collaborate with Digital to integrate new tools and systems, enhancing operational capabilities.
  14. Promote a culture of innovation within the team, encouraging creative solutions to operational challenges.
  15. Engage with external experts and consultants to gain insights and best practices, enhancing Borouge's operational excellence.

Departmental Plans

  1. Plan, supervise and coordinate all activities in the assigned processes/area to meet functional objectives.
  2. Provide input for preparation of the section/department budgets and assist in the implementation of the approved budget and work plans to deliver the respective objectives.
  3. Contribute to the achievement of the approved performance objectives for the section/department in line with the company's performance framework and KPIs.
  4. Analyze and address any significant variances to support effective performance and cost control.
  5. Review, prepare, and recommend the required reports on work activities, projects, processes, etc., to the next level manager in line with business requirements.

Processes & Systems

  1. Implement approved policies, processes, systems, standards, and procedures to support execution of the work programs.
  2. Perform analysis on the respective processes and activities to ensure timely availability of data analysis within the respective areas.
  3. Train and develop the assigned staff in relevant skills to enable them to become proficient in the job and deliver the respective section objectives.
  4. Provide feedback on updating and implementation of new tools and techniques to improve the quality and efficiency of processes.
  5. Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards to define intelligent solutions for issues confronting the function.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

  1. University Degree in Business, Engineering or any equivalent qualifications.
  2. Essential Language(s): English, Arabic is a plus/advantageous.
  3. Desired Training Courses: Operations management, performance benchmarking, budget and cost control.

Minimum Experience & Knowledge & Skills

  1. Minimum 5 - 8 years' working experience in the field of plant operations and/or projects, preferably in the Oil & Gas or Petrochemical Industry.
  2. Relevant Experiences: Operations performance analysis and report, operations benchmarking, financial and accounting.
  3. Previous Exposure: Engineering or operations works, cost control, and budget estimation.
  4. Completed Projects: Various operations investments including plant turnaround work accurately, cost conscious, and strong in analytical skill.
  5. Sound Knowledge: Data analysis, benchmarking, operations performance indicators, budget and cost control.

Professional Certifications

  1. Internationally recognized certified certification; CMA, CCP, or CPA, etc. is an advantage.
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