Network Engineer for NOC(Solarwinds)
3 weeks ago
Abu Dhabi, United Arab Emirates | Posted on 02/13/2025
We are seeking a highly skilled Network Operations Center (NOC) Engineer with strong expertise in network monitoring, incident management, and troubleshooting. The ideal candidate will act as a bridge between Level 2 and Level 3 support, capable of independently handling network incidents, triaging critical alerts, and performing initial troubleshooting of infrastructure and application issues. The role involves extensive use of monitoring tools, effective triaging, and communication with L2 teams for escalations.
Mandatory Skills: NOC Experience, SolarWinds, ServiceNow.
Mandatory NOC Experience: 5+ years
Key Responsibilities:
- Network and Systems Monitoring:
- Monitor network devices, servers, virtual machines, applications, and network links using tools like SolarWinds and other monitoring platforms.
- Continuously monitor dashboards and take ownership of alerts and tickets as they arise.
- Manage P1 and P2 incidents with immediate response, triage, troubleshooting, and escalation as required.
- Act as an Incident Manager during critical outages by opening bridge calls, collaborating with stakeholders, and updating key personnel every 15 minutes or as per SLAs.
- Troubleshooting and Issue Resolution:
- Perform initial troubleshooting for switches, routers, access points, SD-WAN links, firewalls, and server/storage issues.
- Gather logs, analyze root causes, and provide initial fixes wherever possible.
- Engage in basic configuration tasks like VLAN adjustments or interface checks where permitted.
- Coordinate with L2 and L3 teams for unresolved issues and share comprehensive troubleshooting data.
- Tools and Integration Management:
- Utilize and manage alerts from integrated ticketing systems like BMC Remedy, ServiceNow (Mandatory), etc.
- Ensure accurate categorization and prioritization of alerts in accordance with SLAs.
- Collaboration and Documentation:
- Communicate effectively with on-site IT teams, vendors, and other support teams globally.
- Document procedures, troubleshooting steps, and maintain knowledge bases.
Required Skills and Experience:
- Monitoring Tools: Strong experience with SolarWinds (Mandatory), SD-WAN, and other monitoring tools like PRTG, Dynatrace.
- Network Devices: Basic understanding of Cisco switches, routers, VLANs, and network configurations.
- Diagnostics: Knowledge of SNMP, ICMP, command-line tools (ping, traceroute, SSH), and STP/BGP diagnostics.
- Troubleshooting: Ability to diagnose and troubleshoot common issues like interface errors, link flapping, latency issues, high disk utilization, and hardware failures.
- Incident Management: Experience handling P1/P2 incidents, managing bridge calls, and coordinating with vendors as per ITIL standards.
-
L1 NOC Network Security Engineer
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Sharaf DG Full timeL1 NOC Network Security Engineer (Solarwinds)Abu Dhabi, United Arab Emirates | Posted on 01/13/2025Role Overview: We seek an L1 NOC Network Security Engineer to join our IT operations team. The ideal candidate will have a basic understanding of network and security, with a desire to enhance their technical skills in a fast-paced environment. The role...
-
L1 NOC Network Security Engineer
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Sharaf DG Full timeL1 NOC Network Security Engineer (Solarwinds) Abu Dhabi, United Arab Emirates | Posted on 01/13/2025 Role Overview: We seek an L1 NOC Network Security Engineer to join our IT operations team. The ideal candidate will have a basic understanding of network and security, with a desire to enhance their technical skills in a fast-paced environment. The role...
-
L1 NOC Network Security Engineer
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Sharaf DG Full timeL1 NOC Network Security Engineer (Solarwinds) Abu Dhabi, United Arab Emirates | Posted on 01/13/2025 Role Overview: We seek an L1 NOC Network Security Engineer to join our IT operations team. The ideal candidate will have a basic understanding of network and security, with a desire to enhance their technical skills in a fast-paced environment. The role...
-
SolarWinds NOC Engineer
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Sharaf DG Full timeNetwork Operations Center (NOC) EngineerWe are seeking a skilled NOC Engineer to join our IT team. The ideal candidate will have experience in IT infrastructure monitoring and troubleshooting, with a focus on maintaining high levels of system uptime and performance.Key Responsibilities:Monitor and analyze IT system performance using various tools and...
-
Network Monitoring Engineer
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Sharaf DG Full timeNOC Infrastructure Monitoring EngineerSharaf DG is seeking a skilled Network Monitoring Engineer to fill this critical role. The ideal candidate will have experience in basic troubleshooting, triaging, and monitoring of IT Infrastructure (Server, storage, etc). This position involves identifying and resolving issues, escalating when necessary, and ensuring...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates Sharaf DG Full timeNOC Infrastructure Monitoring Engineer [SolarWinds is must]Abu Dhabi, United Arab Emirates | Posted on 03/10/2025Job Summary:We are seeking a skilled NOC Infrastructure Monitoring Engineer to join our team. The ideal candidate will have experience in basic troubleshooting, triaging, and monitoring of IT Infrastructure (Server, storage, etc). This role...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates Sharaf DG Full timeNOC Infrastructure Monitoring Engineer (SolarWinds is must) Abu Dhabi, United Arab Emirates | Posted on 03/10/2025 Job Summary: We are seeking a skilled NOC Infrastructure Monitoring Engineer to join our team. The ideal candidate will have experience in basic troubleshooting, triaging, and monitoring of IT Infrastructure (Server, storage, etc). This role...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates Sharaf DG Full timeNOC Infrastructure Monitoring Engineer (SolarWinds is must) Abu Dhabi, United Arab Emirates | Posted on 03/10/2025 Job Summary: We are seeking a skilled NOC Infrastructure Monitoring Engineer to join our team. The ideal candidate will have experience in basic troubleshooting, triaging, and monitoring of IT Infrastructure (Server, storage, etc). This role...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates Sharaf DG Full timeNOC Infrastructure Monitoring Engineer (SolarWinds is must)Abu Dhabi, United Arab Emirates | Posted on 03/10/2025 Job Summary:We are seeking a skilled NOC Infrastructure Monitoring Engineer to join our team. The ideal candidate will have experience in basic troubleshooting, triaging, and monitoring of IT Infrastructure (Server, storage, etc). This role...
-
L1 NOC Engineer
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dicetek LLC Full timeExperience Level: 1-3 Years Role Overview We are seeking an L1 NOC (Network Operations Center) Engineer to join our IT operations team. The ideal candidate will have a foundational understanding of network and IT infrastructure, with a strong desire to grow and develop their technical skills in a fast-paced, mission-critical environment. The L1 NOC Engineer...
