Team Leader

4 days ago


Dubai, Dubai, United Arab Emirates Lenddoo Mortgages Full time

About the Company:

Welcome to Lenddoo Mortgages, the home of home ownership. We're your free online mortgage broker, helping you at every stage of your homeownership journey. Our quick online calculators make it easy to see how much you could borrow or save, whether you're a first-time buyer or a seasoned homeowner. With our jargon-free and personal service, you can secure your mortgage entirely online and stay on the right deal without hassle.

Overview:

This is a full-time on-site role for a Team Leader - Mortgage Advisor located in Dubai, United Arab Emirates. The Team Leader - Mortgage Advisor will be responsible for leading a team of mortgage advisors, providing financial advice, and assisting clients in securing the right mortgage. Daily tasks include mortgage marketing, financial planning, and ensuring clients are on suitable mortgage deals.

Key Responsibilities:

  • Lead, motivate, and coach a team of mortgage advisors to achieve targets.
  • Conduct performance reviews and provide constructive feedback.
  • Identify training needs and ensure continuous development of team members.
  • Mortgage Advisory Oversight:
  • Ensure advisors deliver accurate and appropriate mortgage advice.
  • Stay updated on mortgage products, regulatory changes, and market trends.
  • Handle escalated customer inquiries and support resolution.
  • Operational Excellence:
  • Monitor team performance, ensuring operational efficiency and compliance.
  • Prepare performance reports and recommend improvements.
  • Collaborate with internal departments to streamline processes.
  • Customer Experience & Relationship Management:
  • Promote a customer-first approach within the team.
  • Build and maintain strong relationships with key stakeholders.
  • Ensure a seamless and positive customer journey.

Key Skills & Qualifications:

  • Proven experience in mortgage advisory services with a strong performance record.
  • Previous experience leading a team in a financial services environment.
  • In-depth knowledge of mortgage products, regulations, and compliance standards.
  • Strong communication, leadership, and problem-solving skills.
  • Ability to inspire and manage high-performing teams.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Finance and Sales

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