Marketing & E-commerce Specialist

4 weeks ago

Sharjah, Sharjah, United Arab Emirates VOCCA Full time

Location: Ajman, UAE (Onsite)

Job Type: Full-Time

About VOCCA

VOCCA is a luxury chocolate brand that brings the finest artisanal chocolates under one roof. As we expand our presence, we seek a Marketing and E-commerce Specialist to strengthen our brand(s), enhance our digital presence, and grow our online sales.

This role is ideal for someone who thrives in a fast-paced environment, loves brand building, and understands digital commerce.

Key Responsibilities:

Marketing & Brand Growth

  1. Public Relations & Brand Storytelling
    • Build and maintain strong relationships with media, industry partners, and key stakeholders.
    • Develop a compelling brand narrative and ensure it reaches the right audience.
  2. Social Media & Content Strategy
    • Create and manage content across social media platforms to drive brand engagement.
    • Plan and execute creative campaigns that increase brand awareness and community engagement.
    • Monitor trends and adapt content strategies accordingly.
  3. Branded Events & Activations
    • Assist in planning and executing brand activations, pop-ups, and corporate events.
    • Ensure events create momentum and foster strong customer relationships.
  4. Influencer Marketing & Collaborations
    • Identify and manage influencer partnerships that align with the brand.
    • Track influencer campaigns to ensure measurable impact.

E-commerce & Online Sales Growth

  1. Online Store & Marketplace Management
    • Manage VOCCA's e-commerce platform and online marketplaces (Talabat, Noon, etc.).
    • Optimize product listings, descriptions, pricing, and promotions.
  2. Digital Marketing & Paid Ads
    • Assist in executing digital marketing campaigns (Google Ads, Meta Ads, etc.) to drive online sales.
    • Analyze ad performance and optimize for better results.
  3. Customer Experience & Retention
    • Work on improving the customer journey and loyalty programs.
    • Ensure smooth communication between e-commerce and fulfillment teams.
  4. Logistics & Order Fulfillment Coordination
    • Coordinate with the operations team to ensure timely and efficient delivery of products.

Requirements:

  • Experience: 4-5 years in marketing, branding, social media, influencer marketing, and e-commerce.
  • Industry Knowledge: Experience in F&B, luxury goods, or consumer brands is a plus.
  • Arabic speaking is a plus.

Skills:

  • Strong understanding of social media, PR, influencer marketing, and branding.
  • Basic knowledge of Shopify, WooCommerce, Magento, or other e-commerce platforms.
  • Familiarity with Google Ads, Facebook Ads, and performance marketing strategies.
  • Strong analytical mindset with the ability to track campaign performance.
  • Driving License: Required (as the role involves visiting retail outlets, events, and collaborations).

Why Join VOCCA?

  • Be part of a fast-growing luxury chocolate brand expanding across the region.
  • Work on exciting campaigns that blend branding, digital commerce, and storytelling.
  • Develop your skills in a dynamic and creative work environment.
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