Area Manager, Fullfillment Centre Operations

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Q Tech General Trading LLC Full time

Are you ready to champion outstanding customer service, Amazon style?

Are you up for creating solutions and solving tomorrow's problems today?

Then we have an opportunity just for you

We're seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon's rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.

In these facilities we're building the future of customer service, as we work towards becoming Earth's most customer-centric company. This is your chance to make history with us.

About the role and responsibilities:

You'll be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

In the logistics team you enter and lead, we'll be entrusting a team of approximately 80 to 120 associates to you. You'll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you'll exercise sound judgement, making sure progress and KPI targets are worked towards and met.

While you achieve this, you'll ensure motivation, engagement and performance:

  1. You'll need to safeguard your team's safety, promoting Amazon's Health and Safety standards,
  2. You'll lead cross-functional teams, tasked with solving operational problems,
  3. You'll uphold Amazon's high standards of process quality,
  4. You'll maintain inventory accuracy,
  5. You'll strive to improve and streamline processes,
  6. You'll become a subject matter expert on larger FC processes and activities,
  7. You'll actively share and promote best practices with your colleagues and network.

BASIC QUALIFICATIONS

  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge / FTE) experience.
  • Work a flexible schedule / shift / work area, including weekends, nights, and/or holidays.

PREFERRED QUALIFICATIONS

  • 1+ years of performance metrics, process improvement or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

#J-18808-Ljbffr

  • Abu Dhabi, Abu Dhabi, United Arab Emirates Q Tech General Trading LLC Full time

    Are you ready to champion outstanding customer service, Amazon style?Are you up for creating solutions and solving tomorrow's problems today?Then we have an opportunity just for youWe're seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon's rapidly growing Operations network: they're where we...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Amazon Full time

    Are you ready to champion outstanding customer service, Amazon style?Are you up for creating solutions and solving tomorrow's problems today?Then we have an opportunity just for youWe're seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon's rapidly growing Operations network: they're where we...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Amazon Full time

    Are you ready to champion exceptional customer service, Amazon style?Are you up for creating solutions and solving tomorrow's problems today?Then we have an opportunity just for youWe're seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon's rapidly growing Operations network: they're where we...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Amazon Full time

    Are you ready to champion exceptional customer service, Amazon style?Are you up for creating solutions and solving tomorrow's problems today?Then we have an opportunity just for youWe're seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon's rapidly growing Operations network: they're where we...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full time

    About the RoleWe are looking for an experienced contact centre operations manager to join our team at FAB. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives to deliver high-quality service to our customers.Your key responsibilities will include:Leading a team of customer service...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank (FAB) Full time

    Job DescriptionWe are looking for an experienced Contact Centre Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our contact centre.Your key responsibilities will include:Overseeing the operational activities of the contact centre, including staff management,...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full time

    FAB is a leader in the UAE's financial sector, committed to delivering exceptional customer experiences through innovative technologies and strategic partnerships. We are seeking a highly skilled professional to join our team as a Contact Centre Operations Manager.The ideal candidate will have a strong background in contact centre operations and a proven...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank (FAB) Full time

    Job ContextThis Operations Supervisor - Contact Centre position offers an exciting opportunity to join a dynamic team at FAB. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our contact centre, delivering high-quality customer service, and driving business growth.In this role, you will be responsible...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Manpower Professional Full time

    A large Real Estate Group is currently looking for an experienced Shopping Centre Manager to be based in Abu Dhabi.You will be responsible for providing users of the shopping centre with retail property management services on site that meet their expectations, through coordinating resources and overseeing site management.Your main responsibilities will...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Manpower Professional Full time

    A large Real Estate Group is currently looking for an experienced Shopping Centre Manager to be based in Abu Dhabi.You will be responsible for providing users of the shopping centre with retail property management services on site that meet their expectations, through coordinating resources and overseeing site management.Your main responsibilities will...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank (FAB) Full time

    Full-timeDivision: Personal, Wealth & Business BankingCompany DescriptionNow it's your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We're looking for the brightest and best to help us reach our goals and we'll also help you...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank (FAB) Full time

    Full-timeDivision: Consumer Banking Group - UAECompany DescriptionNow it's your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We're looking for the brightest and best to help us reach our goals and we'll also help you reach...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank (FAB) Full time

    - Full-time- Division: Consumer Banking Group - UAECompany DescriptionNow it's your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We're looking for the brightest and best to help us reach our goals and we'll also help you reach...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full time

    Full-timeDivision: Personal, Wealth & Business BankingCompany DescriptionNow it's your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We're looking for the brightest and best to help us reach our goals and we'll also help you...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full time

    - Full-time- Division: Personal, Wealth & Business BankingCompany DescriptionNow it's your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We're looking for the brightest and best to help us reach our goals and we'll also help...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full time

    Job Description: As a Customer Service Team Lead in First Gulf Bank PJSC, you will be responsible for handling a team of CSR's providing 24/7 customer support to our customers. You will monitor the financial performance of your team versus budgets and ensure all activities are carried out in line with approved guidelines. Additional responsibilities include...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Presentail SA Full time

    About the Role:We are seeking a highly skilled and experienced Data Centre Project Manager to oversee the planning, execution, and delivery of data centre projects. The ideal candidate will have a strong background in project management, data centre operations, and IT infrastructure. This role requires excellent leadership, communication, and problem-solving...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank (FAB) Full time

    Job DescriptionWe are seeking an experienced Contact Centre Operations Team Lead to join our team at First Abu Dhabi Bank (FAB). In this role, you will be responsible for supervising a team of Customer Service Representatives (CSRs) who provide 24/7 customer support to our clients. Your primary focus will be on ensuring that all work within your assigned...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Manpower Professional Full time

    We are seeking a highly skilled Shopping Centre Operations Head to join our team in Abu Dhabi.This role involves leading the coordination of retail property management services for the shopping centre, ensuring users' expectations are met through effective site management and resource allocation.Main Responsibilities:Operational Leadership and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates recruitment e selection Full time

    Contact centre operator arabic speaker subject to contract award make a difference every day we are looking for a contact centre operator to respond to