Public Relations Officer

Public Relations Officer (PRO) | Jobs in Dubai

Location: Dubai, United Arab Emirates
Industry: Events, Engineering, Manufacturing & Contracting
Reports To: Group HR & Admin Manager / Senior Management
Salary (tax-free): Please fill in your expectation in the application

Public Relations Officer | PRO | Government Relations Officer | Jobs in Dubai

About the Role

Our client is seeking an experienced Public Relations Officer (PRO) to manage government relations, immigration, labour, visa and employee documentation processes across a diversified group of companies in Dubai.

The position will support a group employing approximately 400 employees, including a substantial blue-collar, operational and site-based workforce. The PRO will work closely with the Group HR & Admin function to ensure visas, work permits, Emirates IDs, medicals, labour documentation and other government-related requirements are processed accurately and on time.

This is a hands-on role requiring strong practical knowledge of UAE government procedures, excellent organisation and the ability to manage a high volume of employee documentation across multiple group entities.

Key Responsibilities

Government Relations & PRO Services

• Manage day-to-day PRO and government relations activities across the group's UAE entities.
• Process new employment visas, visa renewals, cancellations, status changes and related immigration requirements.
• Coordinate work permits, labour approvals and other employment documentation through relevant government platforms.
• Manage Emirates ID applications, renewals, medical fitness appointments and associated employee documentation.
• Liaise with MOHRE, GDRFA and other relevant UAE government authorities regarding employee and company-related requirements.
• Monitor government applications and proactively follow up to prevent unnecessary delays or compliance lapses.

Employee Immigration & Documentation

• Maintain accurate records of employee visas, work permits, Emirates IDs, passports, medicals and related documentation.
• Monitor expiry dates and ensure renewals are initiated sufficiently in advance.
• Coordinate employee documentation required for onboarding, mobilisation, transfers and offboarding.
• Support HR with employee files and ensure government-related documentation remains complete and audit-ready.
• Handle immigration and documentation requirements for both office-based employees and a significant blue-collar/site workforce.

Labour & HR Administration Support

• Support the Group HR & Admin Manager with MOHRE, WPS, visas, work permits and government HR processes.
• Assist with labour contracts, employment documentation and other government-related HR administration.
• Coordinate with HR, Finance and operational teams to ensure employee records and government information remain accurate.
• Support the timely cancellation and clearance of employment documentation for departing employees.
• Maintain confidentiality when handling passports, identification documents and employee information.

Compliance & Record Management

• Maintain organised trackers for visa, labour, immigration and government documentation across multiple group companies.
• Identify approaching expiries, missing documents or potential compliance issues and escalation promptly.
• Keep abreast of relevant procedural changes affecting UAE employment, immigration and government services.
• Ensure applications, supporting documents and approvals are properly filed and readily retrievable.
• Provide regular status updates to the Group HR & Admin Manager regarding outstanding applications, renewals and compliance matters.

External Liaison

• Build effective working relationships with government departments, typing centres, medical centres and other external service providers.
• Represent the company professionally during government and regulatory interactions.
• Coordinate external documentation and attestations where required.
• Resolve routine PRO and immigration issues efficiently and resolve more complex matters when necessary.

Candidate Requirements

• Minimum 3-5 years of practical UAE PRO / Government Relations experience.
• Strong hands-on experience managing employment visas, work permits, Emirates IDs, medicals, labour documentation and visa cancellations.
• Practical working knowledge of MOHRE and GDRFA processes and platforms.
• Previous experience supporting a sizeable workforce, preferably including blue-collar, operational or site-based employees.
• Experience