Revenue Analyst

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Elevon Core Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright open spaces embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic upscale Al Maryah Island, Abu Dhabi's business and lifestyle destination, Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi's most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations including 38 suites, all with water views. With six creative restaurants and lounges, this is Al Maryah Island's premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest's unique personal needs, whether the goal is relaxing on vacation or staying efficient for business.

About the role:

The Revenue Analyst will be working with the Director of Revenue to define, design, develop, and execute business reports and analyses that establish actionable business insights into the performance of both brand level and property-specific revenue trends and opportunities.

What you will do:

  • Strategy Support: Assist the Director of Revenue Management with essential administrative duties and fulfill reporting and analysis tasks to ensure that the RM strategies can be executed efficiently and proactively. Provide contingency support along with the Reservations Manager in the event of absence.
  • Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Perform competitor checks and report as appropriate.
  • Assist the DORM in identifying soft periods and developing promotions and strategies.
  • Support the DORM in effective implementation of Four Seasons Revenue Management Standards, Policies & Procedures.
  • Action Rate Solicitations as directed and maintain rate plans.
  • Ensure the hotel has Best Rate Guarantee compliance and work with the DORM to minimize/eliminate rate parity claims against the hotel.
  • Assist the DORM with daily updates of the Revenue Management Reports and ensure all data input into the system is accurate.
  • Assist in the preparation of 30/60/90 day fully updated Forecasts.
  • Participate in the property's weekly Strategy Meeting and contribute to the Daily Operations Meeting.
  • Review and analyze data on an ongoing and end-of-month basis. Provide monthly reports on production trends, booking and stay patterns, as well as channel analysis.
  • Analyze competitive reports and formulate appropriate suggestions for strategies through use of STR Reports.
  • Daily communication with our Reservations, Front Office, and Sales team to share best practices.

Standard Duties:

  1. Provide a friendly and professional service that always exceeds guests' expectations.
  2. Read the hotel's employee handbook and adhere to the hotel's rules and regulations.
  3. Undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.
  4. Report for duty punctually wearing professional attire and maintain a high standard of personal appearance and hygiene.
  5. Comply with local legislation as required.
  6. Maintain good working relationships with your colleagues and all other departments.
  7. Respond to any changes in the division as dictated by the needs of the industry, company, or hotel.
  8. Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within job capability.
  9. Conduct and attend training sessions as outlined.
  10. Perform other tasks or projects as assigned by the Director of Revenue and Regional Director of Marketing.

What you bring:

  • A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand.
  • Proficient in English (speaking, reading, writing).
  • Excellent interpersonal, verbal, and written communication skills.

What we offer:

  • Competitive Salary and a comprehensive benefits package.
  • Excellent Training and Development opportunities.
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary Dry Cleaning for Employee Uniforms.
  • Complimentary Employee Meals.
  • And so much more
This job has been sourced from an external job board.
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