Beauty Specialist

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates MAJID AL FUTTAIM Full time
Roles and Responsibilities

1. Beauty and Skincare Knowledge

  1. Skin Analysis: The ability to assess skin types and conditions, recommending appropriate treatments and products.
  2. Facial Treatments: Knowledge of facial therapies such as exfoliation, masks, anti-aging treatments, and acne treatments.
  3. Body Treatments: Expertise in body therapies such as wraps, scrubs, and massages designed to improve skin texture and tone.
  4. Hair Removal Techniques: Proficiency in various hair removal methods, including waxing, threading, and sugaring.
  5. Nail Care: Expertise in manicures, pedicures, and nail art, as well as knowledge of the proper use of tools and nail care products.

2. Massage Techniques

  1. Therapeutic Massage: Ability to perform various types of massages, such as Swedish, deep tissue, aromatherapy, and hot stone massages.
  2. Muscle Relaxation: Understanding of how to relieve tension and stress through different massage techniques and pressure application.
  3. Client Comfort: Creating a comfortable and relaxing environment for clients during treatment sessions.

3. Cosmetic Application and Makeup

  1. Makeup Skills: Expertise in applying makeup for different occasions, including bridal, evening, and special events.
  2. Color Theory: Knowledge of how to match colors for makeup based on clients' skin tone, eye color, and facial features.
  3. Product Knowledge: Understanding of cosmetic products, including foundation, concealer, blush, eyeshadow, and lipstick, and their application techniques.

4. Hygiene and Safety Practices

  1. Sanitation: Ensuring all tools and equipment are sanitized between clients to maintain a clean and safe environment.
  2. Product Knowledge: Understanding the ingredients of products used in treatments and identifying any potential allergies or sensitivities.
  3. Health and Safety Regulations: Adhering to health and safety protocols to prevent cross-contamination or injury.

5. Customer Service and Communication

  1. Client Consultation: Conducting thorough consultations to understand clients' needs, preferences, and medical history.
  2. Empathy and Listening Skills: Ensuring clients feel heard and understood, making them feel comfortable during treatments.
  3. Personalized Service: Offering tailored beauty solutions to meet individual client needs and providing expert advice on skincare and homecare routines.

6. Time Management

  1. Efficient Treatment Scheduling: Managing appointments effectively to ensure that treatments are completed on time without rushing.
  2. Multitasking: Handling multiple clients or tasks in a busy environment while maintaining a high standard of service.
  3. Appointment Bookings: Ensuring clients' appointments are booked and managed properly, minimizing any scheduling conflicts.

7. Sales and Retail Skills

  1. Retail Sales: Ability to recommend and sell beauty products such as skincare items, cosmetics, and hair care products to clients.
  2. Product Knowledge: Understanding the benefits of the products you sell and explaining their features to customers.
  3. Upselling: Suggesting complementary treatments or services to clients based on their needs and interests.

Key Responsibilities

  1. Perform Beauty Treatments: Providing a range of beauty services such as facials, waxing, massages, and manicures/pedicures.
  2. Client Consultations: Conducting consultations with clients to assess their needs, preferences, and any contraindications before starting treatments.
  3. Advising Clients: Recommending skincare routines, products, and treatments that best suit clients' skin types and conditions.
  4. Maintaining Hygiene: Ensuring that all tools, equipment, and workspaces are kept clean and sanitized to meet health and safety standards.
  5. Customer Care: Creating a relaxing, comfortable environment for clients, ensuring that they are satisfied with the treatments provided.
  6. Managing Appointments: Scheduling appointments, confirming bookings, and managing any changes to clients' treatment schedules.
  7. Product Sales: Recommending and selling beauty products to clients for use at home, ensuring they receive the right products for their skincare needs.
  8. Staying Updated on Trends: Keeping up-to-date with the latest beauty and skincare trends, products, and treatment techniques.
  9. Client Aftercare: Providing advice on aftercare following treatments and recommending products to maintain results.
Desired Candidate Profile
  1. Greet and serve all customers, demonstrating excellent customer service as per brand standards.
  2. Deal effectively with customer concerns and ensure timely and effective resolution.
  3. Achieve sales targets in line with Company guidelines.
  4. Identify customer needs by asking open-ended questions, using product knowledge to make recommendations, taking opportunities to suggest add-on sales appropriately.
  5. Ensure awareness and understanding of product range knowledge, and in-store promotion details, sharing the information with customers to encourage sales.
  6. Responsible for opening, closing and operating the cash registers at the start or end of the business trading day; perform tasks including but not limited to receiving payments in all authorized modes, issuing receipts/bills against payments, and counting.
  7. Ensure store opening checklists are completed in a timely manner, with responsibility for all stock availability, records of the same, and timely replenishment.
  8. Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy.

Requirements

  1. High School Certificate.
  2. Minimum 1-2 years industry experience.
  3. Customer service skills.
  4. Selling skills.
  5. Beauty products & skincare experience.
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