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Housekeeping Supervisor

1 month ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels Full time

We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor, you are responsible for supervising the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the specified requirements. Your role will include key responsibilities such as:

  1. Prepare Housekeeping Attendants' job assignments
  2. Issue keys and supplies to Housekeeping Attendants
  3. Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
  4. Attend daily meetings and receive special instructions
  5. Receive check-outs before reporting them as vacant
  6. Receive special requests from guests and carry them out
  7. Inspect areas cleaned using a checklist to ensure that cleaning is adequate, supplies in the room are as per standard, and immediate repairs are reported
  8. Fill out reports and hand over found articles to the lost and found department
  9. Supervise cleaning of guest rooms, corridors, and stairwells
  10. Train and assist Housekeeping Attendants and advise Superior about performance
  11. Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
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